Client Accounts Administrator

Main purpose of role: To complete all financial transactions on the Lettings side of the business, providing support to all our offices and property management teams, giving a service that feels like it's part of the local office, treating every customer as if they were our only and retains our Landlords for life!

Location: Hanworth, TW13

Hours: Monday - Friday 8.30am-5.30pm

Salary: £26,400

Key Responsibilities:

- Posting daily financial transactions, including collections of rents and Landlords payments

- Data entry into our client accounting system

- Setting up the financial side of all new tenancies

- Releasing deposits back to tenants

- Issuing manual payments

- Ad-hoc calculations of rents and fees

- Adhering to codes of practice set by governing bodies(RICS,ARLA)

- Providing support to our expanding office network and support functions

Requirements:

- Excellent attention to detail and accuracy

- Positive with a can do attitude

- Team Player

- Thrives under pressure particularly during busy periods

- Flexible and able to prioritise workload

- Reliable and committed to your work as well as the team

- Proven lettings experience - desirable

- Previous financial administration experience - desirable

- Knowledge of CFP Winman software - desirable

- Working knowledge of accounting software - desirable

Skills:

- Has a professional approach, demonstrating high levels of integrity

- Organised

- Confident, with excellent communication skills, using the telephone as first point of contact

What We Offer:
- Progression: Fast-track growth within the property industry, with clear development pathways.
- Comprehensive Training: From apprenticeship to industry qualifications, we’ll support your development every step of the way.
- Holiday: Enjoy a generous allowance starting at 25 days annually, plus a birthday day off to celebrate.
- Supportive Environment: Wellbeing programs, team social events, and a fun, dynamic workplace.
- Additional Perks: Pension contribution, beauty and fitness discounts, season ticket loan, cycle-to-work scheme, and enhanced maternity/paternity leave.
- Give Back: Paid day off to volunteer at a charity of your choice.