Attendance Officer - Caring Secondary School in Greenwich

Position: Attendance Officer

Location: Greenwich, Inner London

Salary: Local Government Pay Scale / Equivalent

Contract: Full-Time, Permanent

Start Date: ASAP

ROLE DESCRIPTION

A caring secondary school in Greenwich is seeking a dedicated and proactive Attendance Officer to join their pastoral and administrative team ASAP. In this vital role, you will lead efforts to promote high levels of student attendance, reduce persistent absence, and ensure compliance with statutory education welfare guidelines. You will monitor daily attendance data, conduct first-day absence calls, work closely with families to overcome barriers to learning, and liaise with external local authority agencies to support vulnerable pupils across the school community.

DUTIES

• Monitor daily registration data across the school, identifying trends, unexcused absences, and persistent absenteeism using school management systems such as SIMS or Arbor.

• Conduct first-day absence checks via telephone, email, or text messaging, contacting parents and carers to establish reasons for student absence.

• Issue attendance letters, coordinate home visits, and lead attendance panel meetings with parents and pastoral leaders to resolve attendance concerns.

• Prepare accurate weekly and monthly attendance reports and statistics for the Senior Leadership Team, local authority attendance officers, and school governors.

• Collaborate with Designated Safeguarding Leads, pastoral staff, and external agencies (including Greenwich Educational Welfare Services and Social Care) to support vulnerable students and uphold safeguarding standards.

REQUIREMENTS

• Previous experience working in an attendance, pastoral support, or administrative role within a secondary school or local authority setting.

• Strong proficiency in school management information systems (such as SIMS, Arbor, or Bromcom) and administrative reporting tools.

• Excellent communication, interpersonal, and de-escalation skills, with the ability to engage constructively with parents, carers, and external agencies.

• Thorough understanding of statutory attendance regulations, safeguarding procedures, and data protection guidelines (GDPR).

• Legal right to work in the UK.

SALARY

• Paid on the Local Government Pay Scale (Inner London), commensurate with experience and qualifications.

• Enrolment in the Local Government Pension Scheme.

BENEFITS

• Comprehensive administrative and pastoral continuous professional development (CPD) opportunities.

• Welcoming pastoral team and supportive senior leadership dedicated to pupil welfare and staff well-being.

• Convenient Greenwich location with direct transport links via DLR, Southeastern rail networks, Thameslink, and local bus routes.

APPLICATION

To apply for this Attendance Officer position, please submit your updated CV as soon as possible.