Account Executive, Medical Communications / Medical Education

Job Title: Account Executive, Medical Communications / Medical Education

Locations: London, Chester or Manchester (Hybrid, minimum 2 days per week in the office)

Contract: Full time, permanent

About Springer Nature

Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and follow @SpringerNature.

About Springer Health+

Springer Health+ is a global medical communications and education provider and part of Springer Nature . We partner with pharmaceutical companies and leading healthcare experts to create communications and educational programmes that help advance medical knowledge and ultimately support better healthcare.

At Springer Health+, we see beyond the data to the people behind every breakthrough. We combine the reach and heritage of Springer Nature with specialist Medical Communications and Medical Education expertise, helping healthcare professionals keep up with science and helping science progress.

As part of Springer Nature, you’ll join an organisation that values diversity and is committed to creating an inclusive workplace where colleagues can thrive.

If you already have experience in Medical Communications or Medical Education and are looking for a role where you can take on greater ownership, build stronger client relationships and continue developing your career , we’d love to hear from you.

About the Role

We’re looking for an enthusiastic and ambitious Account Executive with previous Medical Communications and/or Medical Education agency experience to join our growing team.

This is an opportunity to build on your existing experience, working across varied client accounts and projects while developing your project management, client relationship and commercial skills. You’ll collaborate with colleagues across different disciplines, take increasing ownership of projects and have plenty of opportunity to learn, contribute ideas and grow your career.

At Springer Health+, we want you to build a career, not simply do a job.

You’ll have the opportunity to:

• Work across a varied portfolio of Medical Communications and Medical Education projects and therapy areas.
• Learn from experienced colleagues across client services and other specialist disciplines.
• Build greater ownership of projects and client relationships as your experience develops.
• Strengthen your project management, financial and commercial skills.
• Gain exposure to client meetings, live programmes and international opportunities where appropriate.
• Develop towards the next stage of your career within Springer Health+.

Role Responsibilities

Project delivery

• Coordinate a variety of Medical Communications and Medical Education projects from brief through to completion.
• Develop and manage timelines, project documentation and status updates.
• Work closely with internal teams and external partners to keep projects progressing smoothly.
• Help anticipate risks, solve problems and ensure work is delivered to a high standard, on time and within budget.

Client relationships

• Build strong day-to-day relationships with clients and become a trusted point of contact on assigned projects.
• Participate in client meetings, confidently communicate project progress and ensure actions are followed through.
• Develop your understanding of clients, therapy areas and the wider pharmaceutical environment.
• Bring ideas and solutions to the team that respond to client needs and opportunities.

Commercial and financial management

• Support the development of project budgets and proposals.
• Monitor project time, costs and financial performance.
• Support forecasting, invoicing and project reconciliations.
• Develop your commercial understanding and contribute to the growth of client relationships.

Meetings and collaboration

• Support the planning and delivery of virtual and face-to-face client programmes and meetings.
• Coordinate effectively with internal specialists, clients and external suppliers.
• Attend client meetings and events, including occasional domestic and international travel where required.

Experience, Skills & Qualifications:

Essential

• Previous Account Executive, Associate Account Executive or equivalent experience specifically within a Medical Communications and/or Medical Education agency .
• Experience supporting the successful delivery of Medical Communications or Medical Education projects.
• Strong organisational and project management skills, with the ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Experience of working directly with clients and collaborating with internal teams.
• Strong attention to detail and a proactive approach to problem solving.
• An interest in developing your financial and commercial understanding alongside your client services skills.
• A collaborative approach and a genuine desire to learn and develop.

Desirable

• A relevant degree or equivalent qualification
• Experience of managing live meetings or events
• knowledge of the pharmaceutical industry

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At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent.

Springer Nature was awarded Diversity Team of the Year. Find out more about our DEI work here

If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation.

For more information about career opportunities in Springer Nature please visit