Customer Service Specialist
- Respond promptly to customer inquiries through various communication channels.
- Provide accurate information about products and services offered.
- Resolve customer complaints by identifying issues and offering appropriate solutions.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with internal teams to address customer needs effectively.
- Assist in identifying trends and suggesting improvements to enhance customer satisfaction.
- Follow established procedures to ensure consistency in service delivery.
- Support the team with additional administrative tasks when required.
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