Assistant Operations Manager

Job title: Assistant Operations Manager

Location : Central London

Package : up to £40,000 (DOE), covered transport costs, on-site chef, 22 days holiday (plus bank)

Company: Medium sized Accountancy Practice

An exciting opportunity has arisen for a forthcoming Assistant Operations Manager, to work for a vibrant, medium sized, Accountancy Practice, in Central London.

The purpose of this position, is to support the delivery of UBTA's operational objectives by assisting in the management of back-office functions, including workflows, resource planning, customer service, recruitment, reporting and compliance. This newly created role will work closely with the Operations Manager to ensure the smooth running of day-to-day operations.

If you have experience in operations management, in a professional, client facing setting, this is a great opportunity for you!

Assistant Operations Manager Job Overview

Financial Performance and Growth

• Assist in developing resourcing plans and coordinating team capacity to support growth targets.
• Support internal finance processes, including overhead expenses, expense approvals, and liaison with the CSC team for debtor/creditor management.
• Support the maintenance of performance dashboards and tracking of KPIs across the team.
• Maintenance and improvement of company performance dashboards.

Customers and People

• Provide day-to-day support and guidance to the CSC team.
• Assist the Operations Manager with recruitment, onboarding, and staff development plans.
• Help manage the induction process for new hires and assist in coordinating training sessions.
• Support the school leaver program and assist in marketing and recruitment communications where required.

Operations and Systems

• Assist in reviewing and refining systems and processes to ensure operational efficiency.
• Coordinate the implementation of new tools and systems and assist with project rollout.
• Assist with the management of outsourcing processes.
• Liaise with IT teams to ensure operational systems and hardware support are delivered effectively.
• Support ongoing compliance, including Practice Assurance Manual updates and implementation
• Ensure client compliance is being completed to a high standard with ongoing checks.

Environment, Health & Safety

• Adhere to EH&S policy and ensure safe working practices.

Assistant Operations Manager Job Requirements

• Experience in an operational or administrative role, preferably within a professional service.
• Demonstrated ability to manage or coordinate teams and workflows.
• Experience with Microsoft Office (Excel, Teams, Outlook).
• Familiarity with compliance and assurance frameworks is a plus.
• Excellent organisational, multitasking, and communication skills

Assistant Operations Manager Salary & Benefits

• Salary dependant on experience, ranging from £30,000-£45,000
• 22 days holiday plus bank holidays, plus your birthday off, and option to purchase additional holiday
• 1 day working from home
• All transport costs are covered, in your commute
• Breakfast and Lunch is available on-site, with an On-site Chef
• Mon-Fri 7:00am-16:30pm, on-site role (salary is taken into account for longer working week)
• Excellent office environment with latest tech, and a vibrant team
• Statutory pension and sick pay

Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy.

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.