Hospitality Supervisor
We're looking for a Hospitality Supervisor who will be the face of our business, delivering exceptional customer service for Restaurant Associates on a full time basis, contracted to 40 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
Here's an idea of what your shift pattern will be:- Mon: Full-time (Days)
- Tues: Full-time (Days)
- Weds: Full-time (Days)
- Thurs: Full-time (Days)
- Fri: Full-time (Days)
- Sat:
- Sun:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Oversee service to ensure smooth daily operations.
- Supervise teams to ensure the delivery of impeccable food and customer service.
- Regularly communicate with your line manager to track KPIs and targets.
- Represent Compass Group UK&I and uphold a positive brand image.
- Act as a liaison between customers and our culinary and service teams to exceed expectations.
- Provide guidance and support to your team, leading by example to ensure everyone excels in their roles.
- Implement and review Health & Safety standards to ensure compliance across all teams.
- Manage general administrative tasks.
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
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