Senior Product Designer, Product & Experience Design, Studio+

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About EY Studio+

Are you ready to create impactful work on major projects for leading clients? We're expanding our Product & Experience Design practice and seeking exceptional talent: inspired, experienced, curious, and hands-on professionals to support our clients and lead our diverse London team and global network. Is that you?

At EY Studio+, we engage with every sector, enhancing daily interactions and experiences. Our mission is to empower people to make better choices and address pressing challenges. We collaborate with organizations to develop transformative platforms, products, and services that foster a more meaningful and sustainable world.

We are a global network of designers and technologists across 50 countries. Together, we adopt a human-centered approach to tackle real-world challenges, leveraging the expertise of 400,000 EY professionals to turn ideas into impactful experiences.

Our work is diverse, focusing on clients in regulated sectors like Government, Healthcare, Financial Services, and Energy. One week, you might interview customers about their financial decisions; the next, lead a workshop on embedding innovation in a government department.

We value our practitioners and provide the freedom and support to develop your skills, thinking, and career in a way that benefits both you and our clients.

The role

We are looking for a Senior Product Designer to join the Product & Experience Design Practice at EY Studio+. This role is ideal for passionate and imaginative individuals with a strong background in design, eager to create better customer experiences for regulated sectors.

There are a couple of things that we ask of everybody:

You’ll be fascinated by product in all its forms with a desire to deliver great solutions in the teams we put together for clients, to help them improve existing products and services, invent new ones, and ultimately grow businesses.

You will be inquisitive and user focused and able to use a combination of logic, empathy, rigour and storytelling to articulate a customer or business problem before working creatively and technically to articulate a product or service solution.

You will be a natural collaborator . Ideas breed ideas, and so we work multi-disciplinary teams and embed clients in our process. We work in the open, we share our thinking early and we build on each other’s contribution.

You will be visual. We work generatively. We create things to clarify thinking, align understanding and move towards a solution that works.

You will be iterative. No-one gets it right first time. We don’t expect to.

You will be ambitious yet realistic in your solutions. Our work sits in the sweet spot between desirable, viable, feasible and allowable. Getting it there is a big part of what we do.

You will be a doer AND a thinker and know when to switch from one to the other and how to create time and space for both.

You will navigate complexity. People, organisations, technology, policies, regulations. Designing products and services puts you at the centre of complexity. We need to make sense of it all quickly, and flex and adapt to move through it effectively.

You will be competent in product design and agile delivery methods and know how to shepherd clients through a design process, creating good work and advocates for EY Studio+ as you go.

You will be a self-starter and have an explorative mindset, creating new perspectives and identifying the spaces you can be impactful for both EY Studio+ and its clients.

Your key responsibilities

• Leading design workstreams of digital products and services, from concept development to wireframes, UI designs, and prototypes.
• Deliver high-quality design assets that reflect customer insights and experiences.
• Collaborate with cross-functional teams to support project delivery and guide solutions.
• Present ideas and facilitate discussions with colleagues and clients.
• Conduct research and usability testing to gather feedback on designs.
• Mentor and support junior designers, fostering their growth and development.
• Shape project proposals and identify business opportunities in collaboration with senior team members.
• Develop integrated solutions in Product & Experience Design, Service Design, Research, and Strategy.
• Monitor project delivery, prioritize tasks, and ensure deadlines are met.
• Contribute to the Product & Experience Design Practice through team meetings and events.
• Articulate the EY Studio+ story, including methodologies, mission, case studies, and joint offerings.

Skills and Attributes for Success

• Problem Solver: Passionate about tackling challenges and finding innovative solutions.
• Experienced Design Practitioner: Familiar with the digital design lifecycle, including UX/UI fundamentals and research methodologies.
• Client Empathy: Understand client challenges and industry trends.
• Adaptable and Energetic: Comfortable in fast-paced environments and able to adjust communication styles.
• Resilient and Resourceful: Advocate for creative solutions and navigate organizational challenges.
• Team Player: Collaborative spirit that encourages team growth and success.

• Agile Experience: Experience in agile software delivery environments.
• Regulatory Awareness: Understanding of designing personalized experiences within regulatory constraints.
• Consultative Experience: Experience in design agencies, consulting firms, or large in-house design teams.

Qualifications

• A Bachelor’s and/or Master’s degree in design or a related field, or equivalent experience.
• Significant experience working with design, product, and development teams.
• Proven track record in delivering data-driven products from concept to delivery.

• Strong relationship-building skills and ability to foster positive client relationships.
• Proficiency in design tools like Adobe Creative Suite and Figma.
• A portfolio showcasing your design thinking and problem-solving abilities.
• Strong verbal and written communication skills in English.
• Willingness to travel for client engagements as needed.
• A keen interest in emerging technologies and trends in UX design, such as Agentic Experience (AX), and how they can be applied to improve project outcomes.

What working at EY offers

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

About EY

As a global leader in assurance, tax, transaction, and advisory services, we’re using the finance products, expertise, and systems we’ve developed to build a better working world. Central to this is our commitment to EY’s All in strategy , which focuses on fostering an inclusive environment where everyone feels they belong and can contribute to their full potential. That starts with a culture that believes in giving you the training, opportunities, and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Make your mark. Apply now.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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