Full-Time Client Advisor (Mandarin Speaker) f/m - London Soho
Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass.
The Role: Client Advisor
At Stone Island, we are always looking for people who share our spirit and values to drive our company forward. We are currently looking for a full-time, Mandarin-speaking Client Advisor to join our team at the London Soho store. The Day-To-Day
PRODUCT KNOWLEDGE
· Has strong knowledge of the collection
· Provides insights on fabrics and products specificities
BUSINESS
· Drives Sales, achieving individual results and contributing to the team ones
· Maximises sales opportunity leveraging cross- selling
OPERATIONS / STOCK MANAGEMENT
· Supports BOH organization and procedures implementation as well as replenishment / transfer activities
· Supports the maintenance of the store’s visual merchandising standards
· Opening and closing responsibilities. Key Qualifications.
· Previous experience in sales roles;
· Experience in structured luxury fashion/retail companies is a plus;
· Previous international experience both in professional and non-professional contexts;
· Passion for retail, client service and the luxury fashion industry;
· Excellent understanding of the luxury sector and product sensitivity;
· Strong communication skills;
· Willingness to evolve in the organisation;
· Fluency & sophistication in English, Mandarin, and another language is a plus;
· Digitally aware and open to new ways of working;
· Ability to work in a fast-paced, changing environment.
Our Shared Values
At Stone Island we aren’t led by conventions or trends, but by our own compass. Shared values we put into practice everyday to maintain our unique culture of relentless innovation.
SELF RELIANCE | SOLIDARITY | ENGINEERING MINDSET | MATERIAL OBSESSION
If you are ready to follow your compass with Stone Island, apply now!
“Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin color, Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.”
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