Retail and Skincare Expert - Facialist - Full time in London

📌 Position : Retail and Skincare Expert - Facialist

Offer :  Full time positions available (39 hours/week minimum)

🔄 Weekend work is mandatory, with Sundays scheduled on a rotational basis within the team

🚀 What we offer :

• Monthly commission based on turnover achieved

• One weekend off per month (except in December)

• Day-off offered on the birthday date

• Immersive onboarding day with key meetings, targeted training and interactive workshops

• Extensive and ongoing training on products and facials

• 40% discount on products

• 5 sick days per calendar year after your probation period

• 28 days holiday inclusive of Bank Holidays

• Company pension scheme after qualifying period

• An ethical and committed company : We have been a Mission-Driven Company since 2023 and aim to achieve B-Corp certification in 2025

✨ Your missions :

• Provide a range of luxury facials 💆 (only if the candidate holds at least the LVL 2 Beauty diploma) :

1.   Oh My Cream Skincare - Plumping Facial : A complete treatment incorporating facialist techniques, ideal for illuminating, plumping, and smoothing the skin.

2. Dermalogica Proskin : A 100% personalised face care made with ultra-concentrated professional products to solve all your skin problems.

3. Dermalogica - Hydrafacial Treatment : A treatment combining deep cleansing, advanced exfoliation, and LEDs for transformed skin.

4. Tata Harper : A 100% organic cabin experience. Aromatic and ultra-sensory, Tata Harper treatments replenish and erase the signs of age as well as signs of fatigue.

• Personalized customer reception to offer tailored services and create a welcoming atmosphere

• Expert advice on the Oh My Cream range of products :  Sales advice and development of customer loyalty through attentive and personalized service

• Perform skin diagnosis to better understand customer needs and recommend suitable products

• Lead masterclasses and in-store events , creating engaging customer experiences

• Receive and store restocks (2 deliveries per week) to ensure the store is always well-stocked

• Conduct regular inventory checks to maintain product availability and avoid stock shortages

• Order supplies (office materials, beauty consumables) to ensure smooth daily operations

🎯 Profile we’re looking for  :

• Love the world of beauty , especially clean beauty ? That’s already a (huge) plus !

• Enjoy hands-on work and have a passion for the beauty industry ?

• We’re looking for more than just a typical profile—we want a true personality who’s versatile, proactive, and loves challenges

• You hold a Beauty Diploma ?

• You have significant sales experience and are passionate about customer service ?

• Are you detail-oriented, organized, dynamic, and always smiling ?

Then you’re the perfect fit for our team !