Events Supervisor
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
- To be polite, professional and friendly at all times with customers, clients and colleagues
- To ensure the highest level of customer care is adhered to at all times
- To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
- Understand and deliver all contractual terms
- Support your line manager in the effective liaison with the client to ensure the continual development of the partnership
- Action plans are completed following client satisfaction surveys
- Promote the unit and act as a Compass Advocate at all time
- To actively gain customer feedback, passing information gained onto your line manager.
- To make sure you are aware of, and meet the legal and Company requirements for fire, safety, health and hygiene
- To report health and safety issues to your line manager, including all accidents and near misses
- To promote good safety habits and methods of work
- To assist in the preparation of hospitality as required
- To always look out for opportunities to develop our service
- As part of our commitment for continuous improvement and innovation, all colleagues are encouraged to seek ways to improve work activities and promote efficiency
- Is passionate about delivering a world class service to our clients and customers
- Able to work as a team but also willing to act on their own initiative
- Acts with honesty and integrity
- Good communication skills
- Able to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, H&S
- Customer service focused
- Team player and can-do attitude
- Takes pride in personal appearance and hygiene
- Self motivated and able to use own initiative
- Ability to work under pressure whilst maintaining a positive attitude
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