Waiter - ETM Sport London

Role Overview:

At ETM Group, being a Waiter within ETM Sport London is a key front-of-house role in a fast-paced, high-energy hospitality environment. You’re not just serving food and drinks — you’re creating an engaging and enjoyable experience for guests, particularly during live sporting events and busy matchdays.

Across our ETM Sport London venues, our Waiters play an essential role in delivering efficient, friendly, and high-quality service at pace. Whether taking orders, serving food and drinks, or interacting with guests, you help create a lively atmosphere while ensuring service runs smoothly and professionally.

Working alongside your Head Waiters and management team, you will support service, manage your section, and maintain high standards across the floor. This is a hands-on role where energy, teamwork, and consistency are key to success.

If you thrive in a busy environment, enjoy being part of a team, and are passionate about delivering great service, this is an opportunity to grow within one of London’s leading hospitality groups.

Company Benefits:

• Competitive industry pay (based on salary & Tronc)
• Guaranteed 48 hours per week contract
• 50% discount for you and up to 5 friends at any of our venues
• Paid annual leave
• Pension
• Quarterly Incentive Scheme
• Generous employee referral scheme
• Discounted shopping at many high street stores
• Cycle to work scheme
• Access to Stream for better money management
• Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program
• Group wide Learning and Development opportunities
• Complementary hot drinks in your venue
• Complementary meal on shift
• Your birthday lunch is on us

The Ideal Candidate Will Present:

• Experience: Previous experience in a waiting role within busy and dynamic environment.
• Guest Focus: You are friendly, approachable, and enjoy creating a positive guest experience.
• Energy & Pace: You are comfortable working in a fast-paced, high-volume environment.
• Service Delivery: You understand the importance of efficient service while maintaining quality and professionalism.
• Organisation: You can manage your section and stay organised during busy service periods.
• Resilience: You remain calm and focused under pressure, especially during peak trading times.
• Team Player: You work well with others and support your team to deliver smooth service.
• Positive Attitude: You bring energy, enthusiasm, and professionalism to every shift.

About Us:

ETM Group is a leading London hospitality business, home to a collection of premium restaurants, bars, and iconic sports venues. Through our portfolio of standout London venues across ETM Collection and ETM Sport London , — we deliver exceptional food, drink, entertainment, and guest experiences across the capital.

From elevated rooftop dining to high-energy match-day occasions, our venues are united by a commitment to quality, innovation, and memorable hospitality. At the heart of our success are our people, guided by our EPIC values: Excellence, Passion, Integrity, and Challenge.

ETM Group are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.