Operations Executive

Job Description

Location: Holborn, London (Hybrid)

Reports to: Head of Operations

Employment Type: Full-time

Salary: Between £30,000-£35,000 depending on experience

You’d be joining a highly respected search firm that truly values its people. With a strong emphasis on development and progression, this role offers a great platform for growth within a collaborative and supportive team.

You’ll have involvement in office management, finance, technology, HR, and arranging social events for the team. You’ll help set the cultural tone; injecting energy, dynamism and your can-do mentality to inspire your colleagues and maintain the positive, fun and professional working environment.

You will be an integral member of a dynamic and friendly team, working closely with your colleagues to support them to deliver excellence for our clients. This is a fast-paced and challenging role, and no two days are ever the same. This means you’ll never get bored nor be left wanting for something to stretch and challenge you.

You get to play a huge part in the successful delivery of our assignments, which means you’ll be crucial to Fortune Hill’s overall success and have a huge impact on our clients’ businesses. You’ll work directly with both candidates and clients to ensure flawless process management, and an exceptional service experience is delivered throughout every interaction. We strive for excellence at every touchpoint, so you’ll need to be an ambassador for our brand and the embodiment of all the wonderful things that make Fortune Hill uniquely special.

Key Responsibilities

• Act as an ambassador for Fortune Hill
• Format and proofread reports, CVs, and client-facing documents
• Project Management of search assignments, ensuring adherence to processes and optimising efficiency throughout
• Liaise with clients and candidates to arrange interviews and ensure all necessary documents are provided in advance
• Assist with client pitch preparation
• Manage invoicing and credit control processes
• Provide administrative support to the wider team on an ad-hoc basis
• Take a key role in event management
• Handle HR responsibilities, including monitoring annual leave and sickness
• Support the Head of Operations with process improvement projects
• Serve as a point of contact for suppliers, IT support, and facilities management

Requirements

• You must be bright, hardworking, conscientious, used to moving at a relentless pace, and have a great sense of humour
• Previous experience in an operations or administration role, preferably within a recruitment or professional services environment
• Strong proficiency in Microsoft Office Suite and recruitment software/CRMs
• Exceptional organisational and time management skills with the ability to spin multiple plates (and a few cups at the same time)
• High attention to detail and a proactive, process-driven mindset
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills

What We Offer

• Competitive salary, bonus and benefits
• Opportunities for career growth and development
• A collaborative and supportive team environment
• Flexibility and hybrid working

To apply, please send your CV and a brief cover letter to [email protected].