Manager - Marketing Culture, Communications & Governance

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If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

W e are currently seeking a professional to join our team in the role of: Manager - Marketing Culture, Communications & Governance

We are seeking a Marketing Culture, Communications & Governance professional to support our global marketing efforts within Corporate & Institutional Banking (CIB).

This role focuses on (a) building a thriving CIB Marketing community and embedding a high performing culture; and (b) ensuring marketing activities comply with risk management standards

and supports the governance framework for marketing

This role will support CIB Marketing in aligning marketing efforts with the bank’s global priorities, building a high-performing CIB Marketing team, ensuring compliance with governance standards

and effective risk management. It's ideal for a marketing professional who excels in building communities in a dynamic and energetic fashion, implementing governance frameworks, and

fostering cross-functional collaboration to achieve measurable business impact.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will:

• Ability to creatively build and establish a thriving community across the CIB Marketing team, using methods such as ‘All-Hands’ meetings, Teams channels, newsletters, etc, in addition to proposing creative approaches to building a high-performing team across CIB Marketing
• Design and implement a ‘rhythm of business’ for key leadership meetings an interactions whilst establishing an internal communications framework and calendar (what/when/where/who), including executive-ready packs and templates; coach leaders on clear, data-backed storytelling
• Assist in identifying and assessing risks associated with marketing activities, ensuring alignment with business goals and regulatory requirements whilst supporting the development and implementation of risk mitigation strategies for marketing initiatives.
• Help monitor and report on marketing risk exposure, providing insights to senior leadership.
• Possess oversight of Management Self-Identified Issues (MSIIs) and action plans whilst supporting governance processes across marketing planning and execution, ensuring adherence to internal policies and external regulations.

To be successful in this role you should meet the following requirements:

• Proven experience in marketing risk management or governance roles within a financial services or B2B environment with familiarity of risk assessment and compliance reporting in addition to e xperience in designing, establishing and running community events and approaches (e.g. All-Hands meetings, Teams channels, newsletters, etc.), including with senior management teams
• Understanding of the institutional banking landscape and related product lines whilst possessing strong analytical skills and knowledge of risk management KPIs and compliance metrics.
• Experience in complex organisations and collaboration across business and marketing leadership.
• Effective communicator with the ability to present insights to stakeholders with exemplary attention to detail and ability to identify potential risks early
• Bachelor’s degree in Business, Marketing, Finance, or a related field preferred.

This role is based in London

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: [email protected]
Telephone: +44 207 832 8500