Travel Sales Support & Operations Executive
We are currently seeking an experienced Galileo trained Operations Executive to join our clients Sales Support team on a full-time, hybrid basis in London.
Our client is a well established travel company that offer a range of holiday types to clients. Career progression, fun working team and many perks are on offer.
Travel Sales Support & Operations Executive Duties:
- Book and ticket international and domestic air travel using Galileo GDS system
- Confidently and effectively manage schedule changes, cancellations, re-issues and refunds within deadlines and whilst ensuring minimal costs and penalties to the business.
- Demonstrate exceptional knowledge of fare rules, airline policies and company terms & conditions.
- Book on-request ground elements via various platforms including hotels, cruise, rail, ferries, car hire, motorhome, excursions & transfers.
- Stay updated on airline and supplier policy changes, industry regulations, and travel technology tools.
Travel Sales Support & Operations Executive – Essential Requirements:
- Previous experience from within travel operations, customer support within a tour operator is key.
- Proficient Galileo GDS experience is essential.
- Strong knowledge of international fare and airline rules along with the ability to communicate effectively with external contacts.
- Additional knowledge of cruise, rail and ground products would be a strong advantage.
Travel Sales Support & Operations Executive – Benefits:
- Travel perks
- Career progression
- Hybrid working – 3 days a week in the office, 2 days from home
- Private Health Insurance
- Qualification Support
- Life Assurance
- Travel Loan
- Cycle to Work
- Recognition awards
- Wellbeing
- Bonus
Please note only suitable candidates with UK based tour operator experience converse with Galileo, happy to work hybrid in London will be contacted for the Operations post.
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