Operations Ticketing Executive

Platinum Travel Recruitment Ltd
London

We are currently seeking an experienced Galileo trained Operations Ticketing Executive to join our clients Sales Support team on a full-time, hybrid basis in London.

Our client is a well established travel company that offer a range of holiday types to clients. Career progression, fun working team and many perks are on offer.

Operations Ticketing Executive Duties:

  • Book and ticket international and domestic air travel using Galileo GDS system
  • Confidently and effectively manage schedule changes, cancellations, re-issues and refunds within deadlines and whilst ensuring minimal costs and penalties to the business.
  • Ticketing using Galileo.
  • Demonstrate exceptional knowledge of fare rules, airline policies and company terms & conditions.
  • Book on-request ground elements via various platforms including hotels, cruise, rail, ferries, car hire, motorhome, excursions & transfers.
  • Stay updated on airline and supplier policy changes, industry regulations, and travel technology tools.

Operations Ticketing Executive – Essential Requirements:

  • Ticketing experience using Galileo is essential
  • Previous experience from within travel operations, customer support within a tour operator is key.
  • Proficient Galileo GDS experience is essential.
  • Strong knowledge of international fare and airline rules along with the ability to communicate effectively with external contacts.
  • Additional knowledge of cruise, rail and ground products would be a strong advantage.

Operations Ticketing Executive – Benefits:

  • Travel perks
  • Career progression
  • Hybrid working – 3 days a week in the office, 2 days from home
  • Private Health Insurance
  • Qualification Support
  • Life Assurance
  • Travel Loan
  • Cycle to Work
  • Recognition awards
  • Wellbeing
  • Bonus

Please note only suitable candidates with UK based tour operator experience with Galileo ticketing experience, happy to work hybrid in London will be contacted for this ticketing post.

Posted 2025-07-29

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