Head of Savings (Hiring Immediately)

“Shape the savings strategy of a growing challenger bank and lead the commercial performance of a strategically important portfolio.”

At Castle Trust Bank, we pride ourselves on being a fintech challenger bank, providing savings accounts, specialist property mortgages and retail finance lending to a wide range of customers.

We are seeking an experienced and commercially focused Head of Savings to shape and deliver our Savings proposition and long-term growth plans. This is a high-profile leadership opportunity with ownership of deposit growth, retention, pricing, cost of funds, margins, distribution and overall portfolio performance.

The role can be based in our London or Basingstoke office but will require travel between the two. We offer hybrid working which means a minimum of 3 office days per week.

The role and what you’ll lead and deliver

You will lead the Bank’s Savings commercial agenda, working closely with Treasury, Finance, Risk, Compliance, Operations and Product & Technology. You will develop and communicate a clear strategy that supports sustainable growth, strong commercial performance and positive customer outcomes.

Your key responsibilities will include:

• Developing and executing the Bank’s Savings proposition strategy and long-term growth plans.
• Owning the commercial performance of the retail deposits portfolio, including balance growth, retention, funding mix, cost of funds and margin.
• Leading the Savings product and pricing agenda, setting pricing strategy and overseeing delegated pricing decisions.
• Working in partnership with Treasury and Finance to manage pricing and financial performance.
• Developing channel plans across direct and intermediated distribution.
• Managing relationships with deposit aggregators, marketplaces, brokers and platform partners.
• Using customer, competitor and market insight to identify opportunities and improve the customer journey.
• Overseeing Savings marketing plans, distribution activity and performance.
• Driving digital innovation across the Savings proposition.
• Leading effective pricing and commercial governance across the Bank.
• Proactively managing risk and ensuring adherence to relevant regulatory, compliance and conduct frameworks.
• Building strong relationships across the organisation to support the effective delivery of products and services.
• Providing clear strategic insight and recommendations to senior leadership and governance forums.

What you’ll bring

You will be an established retail banking leader with significant Savings experience and a strong record of managing the commercial performance of a sizeable deposits portfolio. You will combine strategic thinking with detailed commercial understanding and be comfortable influencing Executive and Board-level stakeholders.

Essential

• Significant product management and commercial leadership experience within retail banking, with specific expertise in Savings.
• Demonstrable ownership of a sizeable retail savings or deposits portfolio.
• Strong experience of savings pricing, financial performance, cost-of-funds management and commercial analytics.
• Proven experience developing and delivering proposition and growth strategies.
• Strong knowledge of the UK savings market and its regulatory environment.
• Experience managing relationships with deposit aggregators, marketplaces, brokers or platform partners.
• The ability to translate market, customer and portfolio insight into clear commercial decisions.
• Strong leadership and people management capability.
• Excellent communication, presentation, negotiation and influencing skills.
• The credibility to build effective relationships with Executive, Board-level and senior functional stakeholders.
• Strong risk awareness and experience operating within regulatory, compliance and conduct frameworks.
• The ability to translate strategy into clear and deliverable operational plans.
• Membership of an appropriate professional body.

Why join Castle Trust Bank?

As well as taking on a strategically important leadership role, you will have the opportunity to shape the future direction of our Savings business, influence key commercial decisions and lead the continued development of our proposition, pricing and distribution strategy.

In addition, you will receive:

• Competitive salary
• Performance-related bonus
• Generous contributory pension through Hargreaves Lansdown
• Life Assurance
• 28 days’ holiday plus bank holidays, with the option to buy or sell five additional days (not exceeding 30 days per year)
• An additional paid volunteering day
• Pri]]>