Hospitality Staff - ExCel London Exhibition Centre

Here at ExCeL London Hospitality we provide catering services to one of the biggest and most dynamic exhibitions centers in the world, the ExCeL!

Are you enthusiastic about providing outstanding customer service in a lively, fast-paced setting? We are seeking motivated people to work in the Retail and Hospitality sectors in the following positions:

Waiters/Waitresses:

· Provide top-notch customer service.

· Handle alcohol responsibly and in compliance with licensing laws.

· Maintain cleanliness and hygiene standards, assist with setting up and packing down event spaces as required.

Cashiers:

· Manage customer payments.

· Maintain a positive and friendly demeanour and ensure smooth transactions.

Baristas:

· Prepare delicious coffee beverages.

· Operate the barista machine to prepare high-quality coffee beverages, including expertly frothing milk to achieve the perfect texture and temperature for each drink. Provide friendly, professional, and efficient customer service.

· Handle cash and card transactions accurately.

· Restock and maintain cleanliness in the service area.

· Assist with setting up and break down of retail spaces as required.

Bar Staff:

· Prepare and serve a wide variety of alcoholic and non-alcoholic beverages, including cocktails, beers, wines, and specialty drinks.

· Provide knowledgeable recommendations based on guests’ preferences and the bar’s offerings.

· Ensure that the bar is fully stocked, organized, and clean at all times.

· Accurately process transactions, including handling cash and operating the POS system.

· Monitor guest consumption of alcohol and act in accordance with legal and company guidelines to ensure responsible drinking.

· Maintain cleanliness and hygiene standards behind the bar, including glassware, equipment, and workstations.

General Assistants (Kitchen)

· Assist chefs with basic food preparation (washing, peeling, chopping)

· Prepare simple dishes and assist in assembling food items

· Follow instructions from senior kitchen staff and comply with all food hygiene and health & safety standards

· Help set up and dismantle food stations or kitchen setups for events

Kitchen Porters

· Ensure all kitchen areas, surfaces, and equipment are kept clean and hygienic

· Collect, wash, and store pots, pans, plates, cutlery, and utensils

· Operate industrial dishwashers and cleaning equipment

· Dispose of kitchen waste in a safe and hygienic manner

· Mop floors, clean sinks, and sanitize food prep areas as needed

Cleaners

· Dusting, vacuuming, and mopping floors.

· Emptying bins and disposing of waste appropriately.

· Cleaning and sanitizing restrooms, kitchen areas, and common spaces.

· Replenishing supplies like soap, paper towels, and tissues.

· Maintaining cleaning equipment and reporting any issues.

Requirements:

· Must be 18 years or older (due to serving alcohol when required).

· Able to work a minimum of 3-4 days per week, including evenings and weekends.

· Strong communication and customer service skills.

· Ability to work in a fast-paced environment with a positive attitude.

· A willingness to learn and grow within the role.

What We Offer:

· Flexible zero-hours contract to suit your schedule.

· Opportunity to work at exciting events in a dynamic environment.

· Competitive hourly pay.

· Training and development opportunities.

How to Apply:

We would love to speak with you if you enjoy interacting with customers. Please send your resume and a brief cover letter outlining your availability and qualifications. Additionally, please state the position for which you are interested in applying .