Assistant Hospitality Manager

The Venue

Olympia Events is more than an exhibition venue, conference centre and live-event space - it’s an inspiration. Against a backdrop of grand Victorian architecture, the seven connected spaces inspire engagement and enjoyment. Olympia Events is recognised in the industry for exceptional levels of customer service and support, and our numerous awards are testament to our clients' satisfaction. Beyond the walls of our venue, Olympia is on the ground, working to invest in people, strengthen our communities, and protect the environment.

Olympia Events is undergoing a period of change. In 2017, the venue was bought by a consortium led by Yoo Capital and Deutsche Finance international. Work is currently underway to transform the wider estate into a cultural hub of which Olympia Events will be the central part. Once complete, the estate will include a new theatre, music venue, two hotels, over 30 eateries, world-class office space and over two acres of public realm. More information can be found at

About the Role

The Addison is one of the flagship premium hospitality destinations within the £1bn Olympia London regeneration project, a landmark development transforming one of London’s most iconic event and entertainment districts. Designed to deliver a high-end guest experience, the venue combines contemporary luxury with exceptional functionality, creating a distinctive setting for corporate events, private functions, and hospitality experiences.

What we can offer

At Legends Global, hosting events is what we do best—and we want our people to experience it too. Enjoy discounted tickets to your favourite events and unleash your inner superfan.

Work hard, rest well: you’ll get 25 days of annual leave plus bank holidays.

We care about life outside work—our Life Assurance policy helps protect your loved ones while you focus on success.

Plan for the future with our 5% pension contribution , so your golden years are all about the bucket list.

HealthShield helps cover unexpected medical costs such as, dental, physio, and counselling expenses—for you and your children.

We’ve partnered with AXA Health to offer an Employee Assistance Programme supporting mental wellbeing.

See clearly and think big with our eye care vouchers and glasses contribution.

Go green and get fit with our Cycle to Work scheme.

And because great people know great people— refer a friend and get rewarded.

Gain extra peace of mind with a free will writing service through mylastwill.com , helping you protect what matters most.

Take the stress out of homeownership with free mortgage advice , providing expert guidance when you need it.

Make your commute easier and more affordable with our Northern Rail season ticket scheme , helping you save on travel throughout the year.

Key Responsibilities:

• Deliver outstanding hospitality operations , ensuring KPI, budget, service, and event targets are achieved.

• Lead seamless event delivery , managing resources, administration, billing, and operational standards.

• Develop high-performing teams through effective recruitment, coaching, training, and performance management.

• Collaborate across departments and partners to enhance guest experience, grow revenue, and optimise hospitality offerings.

• Drive continuous improvement and compliance through performance analysis, operational reviews, SOP development, and adherence to all H&S, food safety, and licensing requirements.
  

We are looking for someone with:

• Experience in a fast-paced hospitality, events, leisure, or entertainment environment.

• Self-motivated and resilient , with the ability to work independently, meet deadlines, and perform under pressure.

• Strong communication and decision-making skills , with a collaborative approach and positive team ethic.

• Proven people leadership experience , including coaching, training, and developing high-performing teams.

• Flexible and ambitious , with a strong understanding of H&S legislation, a desire to develop professionally, willingness to work unsociable hours, and a valid Personal Licence.
  

Recruitment Process Outlined:

• 1st Stage- Intro Call with HR Team

• 2nd Stage- Interview with F&B Director

Any offer of employment will be subject to satisfactory pre‑employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and—where relevant to the role—a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.

Inclusive Workplace

Olympia Events is fully committed to ensuring the safety and wellbeing of all children, young people and adults at risk (vulnerable groups) that attend our premises. Olympia Events may require any successful applicant to complete a DBS Check prior to working in our business.

Olympia Events is committed to Equality, Diversity and Inclusion and excepts all its people to have a positive commitment to EDI by treating others fairly and not committing any form of discrimination, victimisation or harassment and to promote positive working relationships amongst employees and stakeholders.

If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.

If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.