Senior Systems Administrator (BR10)

Job Category : IT

Location : Civic Centre, Bromley Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 08:30

End Time : 17:00

Salary: £19.59

SUMMARY OF RESPONSIBILITIES AND DUTIES:

1. Work closely with Housing Policy & Strategy Officer to ensure that teams processes and procedures are kept up to date in line with any changes to current systems
2. Produce training materials and manage the organisation and delivery of any training and presentations, for colleagues, customers and external agencies in relation to the Housing Management System or associated areas, assessing the ability of staff to utilise systems effectively
3. Work closely with the Housing Policy & Strategy Manager to transform communications for the Housing Needs Department
4. Lead on the planning, management and completion of any required testing, clearly recording testing issues and the management and resolution of any issues
5. Provide key liaison, developing effective relationships between partners and colleagues, communicating any changes clearly and in a timely manner
6. Prepare and present complex reports and any other related project documents to the Project Teams, Workshops, Boards and any relevant parties and elected members
7. Supporting work to develop business cases for investment in new or improved

technology

• Be able to work on own initiative with minimal supervision
• Operate in a positive, co-operative manner with a customer focus
• Represent the Housing Division at meetings inside and outside the Council as required
• Information exchanged by the post holder is technical and complex in nature, and will frequently have to be conveyed to both technical and non-technical audiences in a meaningful way
• Lead in exploiting Housing IT systems. This will sometimes require them to challenge existing ways of working and proposals developed in business cases will sometimes be contentious if they have a significant impact upon existing staff roles or require staff to develop new skills
• On a project basis the post holder will be responsible for leading a range of IT projects in Housing. The projects will differ from year to year according to the housing and IT programme.
• Manage projects to ensure that systems are implemented effectively in Housing; any new system functionality is exploited to drive new business processes and ways of working throughout the Housing service
• Undertake any other duties commensurate with the level of the post, as required to ensure the efficient and effective running of the Department / Section

SKILLS & ABILITIES

1. Information exchanged by the post holder is technical and complex in nature, and will frequently have to be conveyed to both technical and non-technical audiences in a meaningful way.

2. Good appreciation of IT principles and concepts

3. Excellent IT skills, including the use of IT systems and Microsoft Office packages and the ability to learn new systems and applications quickly

4. Excellent analytical and problem solving skills

5. Excellent project management skills

6. Ability to produce clear and concise documentation for the operation of systems and applications and to keep systematic records

7. Ability to establish and promote the best use of available technologies on the system

8. Ability to challenge, influence and win the support of others

9. Ability to work on own initiative and to manage own workload, to ensure deadlines and targets are met in a pressurised environment.

KNOWLEDGE

1. Detailed knowledge of the functionality of all Housing IT systems and how this functionality can be applied to best effect in the context of business priorities.
2. Good knowledge of housing and the full range of housing services
3. Broad understanding of organisational structures, objectives, operations (including processes and the flows of data between processes) and the financial implications related to these will need to be acquired in order to design and develop information systems that support users and fulfil business needs.
4. A detailed understanding of the functionality of Housing IT systems and the application of technology to deliver business benefits