Account Director

We’re Civica we deliver outcome focused value solutions that help deliver critical services for citizens all around the world. Civica works from local to central government, to education, to health and care, over 5,000 public bodies across the globe use our solutions to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

Are you a strategic deal maker with a deep understanding of Central Government procurement and a passion for selling & outcome based solutions? Civica has been a trusted partner to Central Government for over 20 years. We’ve helped our clients evaluate or replace out-of-date systems, make the most of their data, or develop custom applications for unique situations. We know what it takes to achieve digital goals.

We are seeking an engaging Account Director to drive growth in our Central Government portfolio and shape the future of public service delivery. You will shape and close complex, high value deals by positioning tailored outcome based solutions to Central Government customers.

Key Responsibilities:

• Own and lead end-to-end business development lifecycle into key Central Government departments
• Develop strategic relationships within Central Government
• Develop and manage a robust opportunity pipeline using Salesforce
• Leverage data-driven insights to shape GTM strategy
• Collaborate cross functionally to develop proposals

Requirements

• Demonstrable success in selling complex, consultative solutions into the UK Central Government market
• Strong working knowledge of UK public sector procurement processes
• Exceptional customer and stakeholder engagement, influencing and negotiating skills
• A proactive solution value led approach and committed to making real-world impact

Benefits

Why You'll Love Working with Us


As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.


We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:



Benefits

Time Off & Work-Life Balance

✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
✔ Days of Difference – Up to 3 extra days off for volunteering.



Financial Well-being & Security

✔ Pension Contributions – 5% employer match to support your future.
✔ Income Protection – Up to 75% salary cover for long-term illness.
✔ Life Assurance – 4x salary tax-free lump sum.
✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents).

Health & Perks

✔ Private Medical Insurance – Fast access to private healthcare.
✔ Health Cash Plan – Claim back physio, therapies & more.
✔ Dental Insurance – Cover for routine & emergency care.
✔ Affinity Groups – Join employee-led communities.
✔ Bounty Bonus – Refer a friend & get rewarded.

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.