Unified Communications Lead in London Area
Job description
Role: Collaboration Practice Lead
Location: Hybrid (UK-based)
Salary: £75,000-£90,000 + Bonus + Benefits
Focus: Cisco Collaboration | UC | Cloud Voice | Practice Leadership | Team Management
The Opportunity
One of the UK’s leading technology businesses is searching for a Collaboration Practice Lead to drive innovation across voice, video, and hybrid collaboration environments.
You’ll lead a high-performing team delivering cloud-first UC and Contact Centre solutions—working directly with both public and private sector enterprise clients to modernise legacy systems and design future-ready architectures.
If you’re a Cisco Collaboration specialist with leadership experience—and want to shape services that genuinely improve outcomes in complex industries —this could be your next move.
What You’ll Be Doing
- Leading the Collaboration Practice (team, services, P&L, roadmap)
- Acting as trusted advisor across pre-sales and strategic consulting
- Architecting and delivering hybrid collaboration solutions (Cloud Calling, UCM, Webex, Contact Centre)
- Mentoring engineers and developing service capability across managed and project services
- Driving continuous improvement and innovation, from core UC through to AI/Automation integrations
- Managing relationships with Cisco and key ecosystem partners
What You’ll Bring
- 3+ years in a leadership role within Collaboration / UC
- Deep knowledge of Cisco Collaboration stack (on-prem & cloud)
- Previous experience to CCNP level
- Strong commercial acumen: able to shape services and sell consultatively
- A hands-on technical mindset, but equally strong in strategy, team development, and client engagement
Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- London Area
- Type of Contract
- Casual / Part Time Jobs
- Published at
- 06-07-2025
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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