Medical Secretary

About Us

JD Healthcare Group is one of the UK's leading fertility and reproductive healthcare providers, operating brands including London Women's Clinic, London Egg Bank, London Sperm Bank, KindIVF, Surrey Park Women's Clinic and Elective Egg Freezing across the United Kingdom. Since 1985, we have been supporting individuals and families through some of the most significant journeys of their lives — combining world-class clinical expertise with genuine human care. Everything we do is driven by a shared purpose: helping people build the families they dream of.

About the Role

As Medical Secretary at JD Healthcare, you will provide a comprehensive and professional secretarial service to our doctors — ensuring all clinical correspondence is accurately completed, signed off and saved within patient records. Working as part of a multidisciplinary team, you will play an important role in supporting both clinical colleagues and patients through their treatment journey, maintaining the high standards of accuracy and care that our patients expect.

What You Will Do

• Retrieve, review and edit clinical letters via dictation, ensuring doctor sign-off before sending to patients and saving to their medical records

• Upload letters, results and correspondence into the patient management system and alert doctors accordingly

• Sign off dictated invoices and support doctors with any system-related issues

• Set up new doctors’ letter templates on the patient management system

• Support doctors with referrals to external networks and monitor responses to support patient journeys

• Provide cover for urgent letters when other medical secretaries are on leave

• Train new doctors on Accuro and provide ongoing system support

• Communicate effectively with the multidisciplinary team to support doctors and patients throughout treatment

What We Are Looking For

Essential

• Proven experience as a medical secretary or medical typist

• Computer literate — confident in Microsoft Word, Excel and patient management systems

• Good communication skills, with the ability to work effectively within a multidisciplinary team

• High level of accuracy and attention to detail in all correspondence and record-keeping

Desirable

• Experience using Accuro or other dictation platforms

• Previous experience in a healthcare setting

• Fertility or reproductive medicine experience — not essential, full training provided

What We Offer

• 32 days annual leave including bank holidays

• Life assurance

• Pension plan

• Workplace Nursery Scheme

• MyGym discounts

• Staff treatment discounts

• EV Car Scheme and Cycle2Work

• Perkbox benefits platform

• Health and wellness programmes

• Ongoing learning and development opportunities

Equal Opportunities

JD Healthcare is an Equal Opportunities employer. We are committed to diversity and inclusion and encourage applications from all backgrounds.