Metadata Cleansing Manager - London, N1C 4AG

Universal Music Group
London

Metadata Cleansing Manager - London, N1C 4AG, United Kingdom

The Role

As a Metadata Cleansing Manager , you’ll play a key role in the day-to-day quality of our party metadata. You’ll carry out cleansing and enrichment tasks yourself, while also coordinating the work of a group of temporary metadata cleansers during project peaks.

Your focus will be on delivery and consistency : ensuring duplicate, incomplete, or inaccurate records are resolved quickly and accurately, and that your team of temps works to clear standards. You’ll be a point of reference within projects, while escalating complex or systemic issues to senior colleagues.

This is a hands-on, detail-driven role — perfect for someone who enjoys problem-solving, guiding others, and making sure metadata is right first time.

What You’ll Do

Data Cleansing & Enrichment

  • Carry out hands-on cleansing and enrichment of party metadata, resolving duplicates, incomplete information, and quality issues.
  • Apply correct usage of party data and naming conventions to ensure consistency.
  • Flag recurring or complex issues to senior colleagues for investigation.

Team Coordination

  • Assign and monitor tasks across temporary metadata cleansers during active projects.
  • Provide clear instructions, answer questions, and check quality of output.
  • Help maintain team focus and pace, ensuring deliverables are met.

Organisation & Reporting

  • Manage your own daily workload and balance it with coordination duties.
  • Track and report on team progress to your line manager.
  • Escalate blockers or risks promptly.

Collaboration

  • Work closely with colleagues in Metadata Operations on shared projects.
  • Contribute to group discussions on data themes and process improvements.
  • Support troubleshooting of party data as needed.

Documentation & Communication

  • Maintain clear, practical reference notes and checklists for temporary staff.
  • Ensure team instructions are easy to follow and up to date.
  • Share concise updates on task progress with project leads.

About You

You are someone who:

  • Brings enthusiasm for music and an appreciation of how metadata connects audiences with artists.
  • Has a keen eye for detail and consistency in data.
  • Communicates clearly and confidently, especially when guiding others.
  • Enjoys problem-solving, teamwork, and helping others deliver quality results.
  • Is organised, proactive, and able to balance multiple priorities.

Bonus if you have:

  • Previous experience in data or metadata quality roles.
  • Familiarity with identifiers (ISRC, ISWC, ISNI, IPN).
  • Experience with workflow tools (e.g. Jira, Confluence).

Posted 2025-09-24

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