Operations & Sales Executive | Watches & Jewellery | Mayfair

Job Description

Operations & Sales Executive | Trilogy Jewellers | Mayfair, London

Company: Trilogy Jewellers

Location: Mayfair, London

Position: Full-time (5 days per week, Monday to Sunday rota)

Salary: Competitive + Commission

Trilogy Jewellers is a Mayfair-based luxury watch and jewellery specialist, working with some of the most sought-after timepieces in the world.

We operate in a fast-paced, high-value environment, combining strong operational structure with a highly personalised client experience.

We are looking for an Operations & Sales Executive to support both the operational and client-facing sides of the business.

This role is ideal for someone organised, detail-oriented, and commercially minded, who is looking to build a career within the luxury watch industry.

You will be involved in the day-to-day operations of the business while also supporting and developing into a client-facing sales role.

• Supporting day-to-day operations and internal processes

• Preparing invoices, documentation, and maintaining accurate records

• Managing stock systems and ensuring consistency across platforms

• Coordinating shipments and following dispatch procedures

• Assisting with client enquiries across showroom and digital channels

• Supporting the sales team and gradually taking on client-facing responsibilities

• Strong organisational skills and attention to detail

• A proactive and structured approach to work

• Good communication skills and confidence with clients

• Commercial awareness and willingness to develop in sales

• Comfortable working in a fast-paced, high-value environment

• Interest in luxury watches or jewellery is highly advantageous

Full-time

5 days per week (rota across Monday to Sunday)

• Competitive salary + commission structure

• Opportunity to develop into a client-facing sales role

• Exposure to high-value stock and clientele

• Career progression within a growing Mayfair business

• A premium working environment

This role is ideal for someone looking to build a long-term career within the luxury watch industry, with progression into sales.