Technical Affiliate Network Operations Executive

Job Title: Technical Affiliate Network Operations Executive

Location: London

Salary: Competitive

Job Type : Full Time, Permanent. Hybrid - 2 days a week in London office (Oxford Street)

About The Role:

Reporting into the Senior Manager, Affiliates, you'll be owning the operational and technical relationships with our large affiliate networks. You'll be supporting both internal teams (commercial, finance, D&I and Product) as well as partner facing discussions on all topics relating to affiliate networks. You'll be working closely with commercial and partners to ensure our integrations support both current and future business requirements. You'll be proactively reviewing our tracking with our affiliate networks and key partners to improve the accuracy of our tracking, sharpen visibility on business performance and enable improvements to our financial operations process.

Responsibilities:

• Own the operational and technical relationship with both affiliate networks and our direct partnerships.
• Developing collaborative relationships with our key affiliate networks to ensure the business understands both changes in the industry and also relating to their technical capabilities.
• Internally you'll be seen as the subject matter expert relating to affiliate network tracking and attribution.
• Combining 3rd party insight (i.e. Moonpull) with internal data (i.e. engagement, conversion rate, etc) you'll work closely with the affiliate commercial team to proactively identify issues with tracking or potential lost attribution (i.e. cookie issues, App tracking, missing code attribution).
• Leading affiliate network integration / audit initiatives, identifying areas of potential lost revenue, developing plans to address and driving improvements of the business's (and our partner's) tracking integrity.
• Assisting the commercial teams / partners with their technical queries, troubleshooting their issues, and guiding them through how to best leverage their chosen network in the integration.
• Providing partner feedback to product and engineering teams to shape future products.
• Establishing regular check-ins with key affiliate networks to discuss integration development and new features that can be utilized to better our offerings to partners and members.
• Supporting internal teams to increase their own knowledge of how affiliate tracking works more widely across the business.

Qualifications:

• Significant experience in working directly with affiliate network technology from a technical and operation perspective. Ideally you've worked within a major affiliate network, although we would also consider relevant experience from an advertiser, publisher or agency side.
• Understand the different approaches partners / networks take to tracking and attribution (including App specific considerations). As well as understand what motivates brands to take each approach.
• You'll have partner facing experience and be able to demonstrate a consultative approach to identify issues and opportunities. Working collaboratively to find win/win solutions.
• You'll be able to demonstrate an analytics mindset, with experience of looking at complex data and being able to identify trends or abnormalities to inform your approach.
• Working knowledge of HTML, CSS. You have experience supporting partners with how to integrate and leverage API's.
• Proven experience in handling multiple projects simultaneously and prioritizing based on business and partner demand.

Candidates with the relevant experience or job titles of: Network Operations Executive, Network Operations, Affiliate Network Operations Exec, may also be considered for this role.