Solutions Planning Senior Account Manager

Description

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust .
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise .

Role Overview

The Senior Account Manager is responsible for ensuring the gold standard delivery of client campaigns, audience strategy, and all supporting collateral across the agency patch. This role involves leading educational sessions, developing Account Managers (AMs), and maintaining an exemplary knowledge of products and solutions. The ideal candidate will have a deep understanding of the media landscape and will be adept at strategic decision-making with senior agency planners and independent clients. They will lead by example and ensure every client interaction with us is a positive one, resulting in continued growth for all.

• Campaign Management: Oversee the delivery of campaigns and brief responses, ensuring high standards across the agency patch.
• Team Development: Mentor and develop AMs, fostering their growth, enhancing their capabilities and ensuring we are collectively working towards delivering our objectives.
• Educational Leadership: Lead agency surgeries and education sessions to share knowledge and best practices.
• Product Expertise: Maintain an exemplary understanding of products and solutions, and apply this knowledge to address key client business challenges, with a view to continuous innovation and improvement.
• Client Engagement: Develop and maintain strong relationships with clients, understanding their business challenges and providing strategic solutions, resulting in trusted, long term relationships and business growth.
• Channeling the Adoption of WPP Open across Discovery (Strategic/Audience Insights), Planning, Activation, and Measurement (Performance)

Requirements /

• Digital Planning and / or Activation experience e.g. ATV, Audio, Video, Display and / or Advanced DOOH
• Independent Work: Ability to work independently with minimal supervision to pre agreed personal, team and business objectives.
• Experience: Significant demonstrable experience in agency or account management roles.
• Communication Skills: Articulate and strong communicator, capable of building and maintaining relationships with clients. Not afraid of challenging conversations, but can mitigate problems before they arise by thinking ahead and communicating at all levels.
• Interpersonal Skills: Personable and assertive, with the ability to communicate clearly with internal and external parties.
• Professional Conduct: Approachable and nurturing but works to high standards across all tasks – leads by example always.
• Technical Skills: Proficient in Excel and PowerPoint.
• Attention to Detail: Meticulous with media booking, finance, and delivery processes. Can effectively check own and others work and spot issues before they arise.
• Resilience and Energy: Energetic, positive and resilient, with a strong sense of initiative and personal ownership.
• Goal-Oriented: Dedicated to achieving team and personal goals.
• Perspective: Focused yet able to maintain a broad perspective.
• Client Satisfaction: Proven track record in establishing high levels of client satisfaction.
• Relationship Building: Ability to develop and maintain long-standing and valuable relationships with agencies and clients.
• Market Understanding: Strong understanding of the media market, dynamics, and competition.
• Team Management: Experience in positively managing or mentoring team members to drive results.
• Sales Pipeline Management: Proficient at managing sales pipelines and assigning probabilities for revenue forecasting.
• Industry Insight: Experience across multiple industry categories and an understanding of what drives marketing success.
• Data Application Awareness: Awareness of how data can be used to access brand audiences with a view to solving client business challenges.
• Strategic Thinker: Capable of strategic decision-making and problem-solving.
• Proactive Learner: Keen to stay updated with industry trends and innovations.
• Collaborative Leader: Able to lead and collaborate effectively with cross-functional teams.
• Culture contributor: Engages in wider company initiatives for the benefit of the wider population.
• Compliant: Managing client business and all related workstreams with a view to established compliance guidelines in terms of process and best practice. Contributes to continuous improvement in this area.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

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While we appreciate all applications received, only those candidates selected for an interview will be contacted.

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