Creative Services Manager

Jones Knowles Ritchie is a branding business, founded in 1990 and proudly independent ever since.

We started out in the world of packaging, but now we’re worldwide—from three founders, to more than 350 of us across the UK, USA and China. Together, we build and deliver brands across the entire consumer experience.

But even more important than what we do, is why we do it. We’re here to inspire brands and people to be their true selves. To be brave. Be tenacious. And above all, be yourself. Because we believe that’s the only way to truly be distinctive, everywhere.

At JKR, we believe in brands that move – literally and emotionally. We craft motion that speaks, shapes that tell stories, and visuals that live beyond the screen. Now, we’re looking for a Creative Services Manager to join our busy team on a Fixed Term Contract (FTC).

This role will be based in our Shoreditch/London Studio.

Requirements

Our Creative Services team plays a vital role in bringing the JKR vision to life — facilitating brilliant ideas through smart planning, collaboration and execution.

The Role

This is a great opportunity for someone looking to step into a Creative Services Manager role. Whether you're coming from a background in traffic management, resourcing, or creative coordination, you'll have the chance to build on your experience and learn from a great team around you.

As Creative Services Manager, you’ll collaborate with internal and external stakeholders to support the delivery of outstanding creative work, by helping ensure the right people are on the right projects at the right time. You'll be a connector, organiser, and enabler, working at the heart of the creative process to make things happen.

Key Responsibilities

Internal Collaboration:

• Partner with account, strategy, and creative teams to scope projects and allocate appropriate resources
• Help manage schedules, timelines, and budgets across multiple projects
• Keep momentum going, ensuring smooth transitions through each stage of creative development
• Proactively problem-solve resourcing challenges, flagging risks and offering solutions

External Collaboration:

• Build relationships with trusted freelancers, collaborators, and production partners
• Support the onboarding and coordination of external contributors
• Ensure external teams uphold the quality and values of the creative vision

Project Oversight & Creative Support:

• Understand the nuances of each brand to help match the right talent to the right brief
• Maintain oversight of project flow, adapting plans to meet evolving demands without compromising creative quality
• Ensure clarity around priorities, deadlines, and deliverables

What We're Looking For

You might have experience as a studio assistant, traffic coordinator, resourcing assistant, or in another production support role — and you’re now ready to step up. We're looking for someone who is:

• Organised & proactive : confident managing multiple moving parts
• Collaborative : a natural connector who works well with different teams and personalities
• Creative-minded : passionate about the creative process and motivated by great work
• Commercially aware : understands the need to balance creativity with deadlines and budgets
• Brand-savvy : eager to learn how brands work and help shape their creative output

Our Commitment to Leadership & Inclusion

We believe leadership isn’t tied to seniority — it’s about mindset. We’re looking for someone who brings curiosity, compassion, and confidence to the role. We’re committed to building an equitable, diverse, and inclusive workplace that reflects the society we live in and the audiences we create for.

Benefits

Why Join Us?

A chance to step into a pivotal creative services role with support and mentorship

Work on exciting brand projects that push creative boundaries

Be part of a team that values creativity, collaboration, and progress

Contribute to a company that actively champions DE&I across everything we do

Interested?
If this sounds like the next step in your creative operations career, we’d love to hear from you. Please send your CV and a short note on why you’re interested in the role to