HR Systems Manager - Success Factors Design Lead

Grade: 9

Contract type: Fixed Term Contract for 24 Months

About the team

At People Function, we partner with clients to transform how they manage their people through Human Capital Management (HCM) solutions. Our work enhances every stage of the employee lifecycle, ultimately driving improved business performance. As we continue to grow, we’re looking for talented and enthusiastic HR leader, to expand our SuccessFactors team and help deliver large-scale transformation programs.

About the role

We’re seeking a SuccessFactors HR Manager / Design Lead with deep expertise in process design, solution configuration, and integration/data migration within SuccessFactors, S/4HANA, or UKG Workforce Dimensions.

You will be solution focussed and have experience of delivering HR change from a user-centred perspective.

Ensure that HR systems design take account of corporate plans and GLA people function requirements.

Responsible for co-ordination of HR project input from GLA People function subject matter experts.

Evaluates and makes recommendations on HR technical options as appropriate, actively contributing to organisation's HR systems strategies.

What your day will look like

Working across the People Function to identify any changes in GLA People policy and procedures which may have process or systems implications.

Prepare and share GLA HR requirements, with Success Factors and other HR systems Project Manager and members of the project team at the GLA, TfL and third-party HR system suppliers.

Represent People Function teams at all HR system changes projects. Take ownership of design and requirements workgroups, scheduling and leading these workgroup meetings.

Skills, knowledge and experience

To be considered for the role you must meet the following essential criteria:

Working or implementation experience of SAP-Success Factors HR system, SAP S/4Hana and or UKG Dimensions within a large organisation.

Demonstrated experience in functional and/or technical roles within Human resources department.

Strong documentation skills (e.g., business requirements, process flows, functional specs).

Excellent analytical and problem-solving abilities with an ability to simplify complexity.

Well-developed presentation and reporting skills.

Familiar with components of Employee pay and statutory regulation.

Preferred experience criteria:

CIPD qualification or equivalent HR degree.

Behavioural Competencies

• Planning and Organising - Level 3
• Leadership Decision making – Level 2
• Working with Others - Building and Managing Relationships – Level 4

The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework

Equality, diversity and inclusion

London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.

We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.

Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.

Additional Information

Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.

Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.

More Support

If you have a disability which makes submitting an online application form difficult, please contact [email protected] .

GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.

We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.