Housekeeping Supervisor - Conrad London St. James
- Hourly rate: £14.50
- A global travel program for team members
- Meals whilst on duty
- To be part of a fabulous team
- The Blue Boar Pub, opened May 2021, which is a contemporary take on a British pub
- The Hedgerow, the hotel's first cocktail bar, which takes inspiration from the beauty of the traditional British countryside
- The Pem, a glamourous and elegant restaurant in the centre of the hotel showcasing classic British cuisine using modern techniques
- The Orchard, for afternoon teas and lighter meals
- The Executive Lounge, an exclusive space dedicated to our most valued guests, providing a higher level of luxury and personalized service.
- Seven Meetings & Events Spaces, perfectly designed to host a wide range of gatherings and events, each space offers the same commitment to quality, luxury, and service excellence that define Conrad London St. James.
- Support Manager in assigning the work of Room Attendants and Linen Porters and assist the Housekeeping employees by jumping in and cleaning as needed.
- Check and maintain adequate level of supplies and material and request replenishment of supplies as required.
- Work with Front Desk and Maintenance Departments regarding the status of rooms and common areas ensuring that guest requirements are met according to Hotel policy.
- Assist the Housekeeper Manager in the daily checking of guest rooms and designated staff areas, public areas maintaining cleanliness standards.
- Ensure guest lost items are secured and policies followed.
- Ensure prompt email communication with other departments.
- Assist with team member orientation and training within the department.
- Attend meetings as requested and contribute new ideas to the overall success of the operation.
- Inspire the team to achieve high standards of work and guest care.
- Ensure team members have an up-to-date knowledge of all room categories and amenities
- Ensure all guest comments and feedback are acknowledged and followed up promptly
- Carry out Room Attendant and House Attendant duties when require
- Housekeeping experience in the hotel/leisure/retail sector in a supervisory capacity
- Available to work early mornings, evenings, weekends and holidays.
- Excellent leadership, interpersonal and communication skills
- Committed to delivering high levels of customer service
- Ability to work under pressure
- Knowledge of Outlook, Word and Excel
- Flexibility to respond to a range of different work situations
- Familiar with Property Management Systems
- St James Park Tube Station - District & Circle Line - across the road
- Westminster Tube Station - Jubilee Line (4 Mins Walk)
- Victoria Station (8 Mins Walk)
- Waterloo Station (10 Mins Walk)
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