Delivery Manager WCC624052

Job Details:

Salary range: £42,912 - £49,155 per annum. Salary negotiable depending upon experience.
Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP
Hours per week: 36
Contract type: Permanent
Closing date: 2 June 2026

About Us:

THE EXTRAORDINARY STORY OF THE POWER OF CREATIVE THERAPY

Adult Social Care in Westminster City Council is a world of extraordinary stories, where our passionate, caring and committed professionals do brilliant work every day.

Mr J’s mental health had declined in which he was admitted to hospital. While he was being looked after we grew concerned about his personal care and lack of routine, and quickly realised that he needed social care support, to support his independence and help prepare him for a successful return to the community he loved.

He was assigned to Ms T, one of our experienced Mental Health Social Workers, who took a strengths-based, person-centred approach to his recovery. From their very first meetings, she built a strong rapport with Mr J and discovered he had a real passion for painting. She encouraged his creativity by providing art supplies and linking him with art therapy, helping him use his imagination and love of colour to manage his emotions and rediscover a genuine sense of purpose and fulfilment.

Working together, Ms T and Mr J developed a personalised plan for his discharge. This included re-establishing daily routines, building support networks, and engaging with a range of creative outlets. And so he could receive support and encouragement when he was back home, she also helped to connect him with a number of local art and mental health groups.

By the time he left hospital, Mr J felt much more positive, confident and hopeful about the future. His journey illustrates how our amazing Social Workers transform lives for the better, and focusing on a person’s creativity, strengths and connection to their community can make a world of difference to their mental health.

The Role:

As a Delivery Manager in our Adult Social Care and Health Commissioning team, you too can make a powerful contribution, delivering work that touches people’s lives at their most vulnerable moments. This role spans both the City of Westminster and the Royal Borough of Kensington and Chelsea. It is central to developing high quality, diverse care and support services that enable residents to maximise their wellbeing and remain independent and live healthier for longer. You will own and deliver high-impact work across the full commissioning cycle.

Our commissioned services cover a broad range of provision to our service users, including home care, day opportunities, care homes, extra care housing, advocacy, and short breaks for service users such as older people, those with learning disabilities, and individuals with mental health needs. You will be responsible for leading project teams on commissioning and recommissioning projects, ensuring effective service design and delivery. It’s important that you’re able to balance moving projects at pace, while ensuring quality, compliance and good practice. Often, you’ll be handling multiple projects at different stages of the commissioning cycle at once. Through clear documentation, organising regular communication, and project plans, you’ll ensure that projects are delivered on time and to a high standard.

Our work culture encourages collaboration, flexibility, and practical learning. We’re looking for an enthusiastic, empathetic, curious and committed individual to join us and drive forward meaningful outcomes for our residents.

Please refer to the Job Description for more information.

About You:

To be fit for the role, you’ll be confident in project management and delivery. Good practice comes so easily to you that you’re able to role model it for others. Plus, you can work effectively with a range of stakeholders to drive and keep track of complex delivery programmes.

You have experience working within a legislative or regulatory environment. While it isn’t essential, it would be beneficial for you to bring knowledge in commissioning, public health, adult social care, housing. An understanding of how councils operate and work with partners to deliver services for residents will also be helpful.

Strong relationship building skills are crucial to this role. You can collaborate with and manage stakeholders. A strong negotiator, you can set priorities and manage potentially complex, challenging conversations.

You’ll be comfortable turning to IT solutions to record and share project status and details.

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe. At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is Our Westminster Way. To find out more about how we do this visit

As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working. 

The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.    

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.