Social Care Finance Officer - S01

Hackney Council
Hackney, Greater London

Job Category : Human Resources

Location : Hackney Service Centre, Hackney Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time :17:30

Salary: £20.02

Worked in adults payment finance before

Understands Homecare provider payments/residential cycle

Used Mosaic to run pay-cycle

PURPOSE OF THE JOB:

  • To make payments for Adult Social Care services on time and in accordance with payment processes and Council standing orders.
  • To carry out all associated administrative and financial tasks to support the payment function.
  • To carry out monitoring reviews of service users expenditure in accordance with Direct Payments procedures.

MAIN AREAS OF RESPONSIBILITY:

The post holder will have lead responsibility and accountability for the following:-

Payments

  • To run, check and release Mosaic payment cycles in accordance with the agreed timescales.
  • To reconcile payment cycles to the financial management system.
  • To generate and distribute the home care supplier return to agreed timetable.
  • To process all homecare payments and other ad hoc social care payments in accordance with payment procedures.
  • To respond to customer / provider queries liaising with purchasing teams to resolve queries and expedite prompt payment.
  • To be responsible for the recovery of overpayments and pursue debts in accordance with agreed procedures.
  • To administer the petty cash account and the prepayment card arrangements for emergency / ad hoc payments as required by the service area.

Direct payment Monitoring

  • To request monitoring returns from Direct Payment Scheme service users and monitor receipt, carry out checks for accuracy and arrange for budget holder sign off to agreed timescale.
  • Identify non-compliance to monitoring procedures and take action to suspend or recover payments made.
  • Recover all outstanding balances on Direct Payment Accounts and Pre-payment cards at annual balance review or closure.
  • Respond to enquiries from service users and liaise with the Direct Payment Support Team to resolve queries.

TEAM:

  • Contribute to the end of year closing programme, collating sundry debtors / creditors and other financial returns to deadline.
  • Provide cover for team members.
  • Work collaboratively with colleagues in Income Team and Client Financial Affairs Team to ensure a seamless payment and income function.
  • As required, act as safe key holder.

OTHER DUTIES AND RESPONSIBILITIES:

  • To scan all documents to relevant systems and / or archived as appropriate.
  • To date stamp and distribute all incoming mail, check shared mailboxes and faxes and action.
  • To receive and bank all income ensuring the completion of all supporting documents.
  • Provide management information as requested.
  • Contribute to any audit both internal and external.
  • Contribute to the development of systems e.g. user acceptance testing, and training.
  • Contribute to the job training of new staff.
  • Attend and contribute to meetings locally or departmentally.
  • To participate in cover arrangements for similar posts within the team and across the service.
  • To carry out any other duties as might be required within the remit and responsibilities of the post.
Posted 2025-08-13

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