Delivery Manager

About XYB:

XYB is a leading global fintech company dedicated to transforming and revolutionising the financial services landscape. Through its coreless banking platform and ecosystem, XYB empowers banks and non-banks to provide accessible and comprehensive financial services to individuals and businesses. By combining advanced technology, comprehensive managed services, and fostering collaborative partnerships, XYB accelerates time to value, creates unparalleled growth opportunities, and enables financial institutions to thrive in the rapidly evolving digital era.

Role Overview:

Strategic alignment

• Develop, maintain, and communicate initiative-level roadmaps that align with overarching company goals.

• Actively identify, manage, and communicate emerging blockers, delays, and delivery risks to ensure momentum is maintained.

• Translate high-level business goals into deliverable milestones with clear accountable leads.

• Provide insightful recommendations to leadership on delivery health, risks, and opportunities within the area of responsibility.

• Partner effectively with the extended leadership group, providing visibility and creating confidence in our delivery capabilities.

  Agile Delivery Leadership

• Lead mission-driven agile teams, ensuring seamless execution and successful customer roll-out.

• Facilitate effective agile team rituals (planning, stand-ups, retrospectives, reviews) ensuring adherence to XYB delivery framework and prioritising clear communication.

• Act as a delivery coach and unblocker—enabling high performance, continuous improvement, and proactively managing risks and dependencies to keep initiatives on track.

• Maintain a strong pulse on team velocity, blockers, and systemic delivery friction, driving timely resolution.

• Own the delivery of high-quality, scalable, and secure software, ensuring stable releases and excellent user experiences.

  Product Operations & Tooling

• Champion, and actively support in continuously improving our product delivery frameworks, process governance, team rituals, and best practices in line with our Operating Model

• Actively identify, design, and implement necessary processes to lay a strong foundation for efficient and scalable product operations.

• Ensure tooling and practices (Jira, Confluence, etc.) serve cross-team transparency, delivery forecasting, and planning.

• Own and evolve templates, dashboards, and practices.

  Partnership in Discovery & Definition
  

• Act as a key partner throughout product discovery and solution definition phases to ensure initiatives are set up for successful delivery.
  

What we are looking for:

Skills & Experience

• Proven experience (5+ years) successfully leading and shipping products through multi-team agile delivery in complex, tech-driven environments, demonstrating a strong track record of driving initiatives from concept to successful customer outcomes.

• Proven ability to reason about trade-offs, capacity, prioritization, and manage complex dependencies.

• Experience facilitating cross-functional planning and retrospectives with senior stakeholders.

• Operationally rigorous: you systematize what works, and can scale good practice across teams; experience in building and refining processes is key.

• You’ve ideally worked in fintech, SaaS platforms, or other high-regulation domains.

• Demonstrable experience in product operations, including process design, implementation, and tool improvement.

• Strategic and holistic thinking, with the ability to connect detailed execution to broader business objectives.

  Mindset & Capabilities

• High EQ facilitator with strong influencing and leadership skills—trusted by delivery teams and executives alike.

• Bias for clarity and action: you synthesize complexity into structured plans, shared understanding, and drive towards goals.

• Excellent communicator (written and verbal), prioritizing transparency and effective stakeholder management.

• Comfortable navigating ambiguity—pragmatic, not dogmatic about agile methods.

• Curious and tech-savvy: able to converse fluently with engineers, understand product architecture, and possess a keen interest in AI.

• Goal-oriented with a proactive, problem-solving mindset.

  Nice to Have

• Exposure to AI/ML teams or platforms—especially in productionizing AI features or services.

• Experience in a regulated or compliance-heavy environment (e.g., financial services, DORA).

• Prior experience building or scaling product ops functions.

• Background in product discovery/definition roles, showcasing partnership capabilities.

What We Offer:

• Competitive Compensation: Base Salary + Equity
• Comprehensive benefits package designed for global team members
• Opportunity to be part of a high-growth fintech redefining financial services
• Clear career advancement pathways within a rapidly expanding organization
• Collaborative, innovative culture that values initiative and fresh thinking
• Regular team gatherings and company-wide events to foster connection