Finance Manager - Retail Operations Europe

About Charlotte Tilbury Beauty
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role
Reporting to the Head of Finance – Europe, the Finance Manager is lead finance business partner to the European Retail Operations, spanning across multiple countries in Europe. The role involves ensuring accurate and timely reporting of retail staffing financial performance and delivering commercially robust and budgeted and forecasting. Additionally, this position collaborates with other teams to support the growth and delivery of market results and leads on delivering robust process and control over retail staffing.

As a Finance Manager - Retail Operations Europe you will

Month end closing and reporting:

• Collaborate with the Shared Service Centre to ensure monthly retail staffing costs are accurately reflected by component at the door level (payroll, commissions, taxes, etc.).
• Deliver detailed, regular reports to stakeholders on retail staffing costs, explaining variances and supporting field teams in cost optimisation at door level. Track and manage risks and opportunities with budget holders.
• Recommend and report additional staffing metrics (e.g., vacancy rates, commission achievement) for a comprehensive view of retail staffing productivity, risks & opportunities.
• Design and review retail staffing cost controls, including payroll and commission processes, and oversight of outsourced providers.
• Lead monthly Retail Operations reviews, distributing materials and agendas in advance, analysing results versus forecasts or prior years and providing insightful reasoning and mitigation suggestions.
• Serve as the main regional finance contact for audit queries, supplying auditors with required information.

Forecasting:

• Lead the budgeting and forecasting processes for retail staffing costs to door level with the respective retail operations teams, scheduling all review meetings with clear agendas and allowing adequate review time before global deadlines.
• Review and challenge budget and forecast submissions by verifying underlying assumptions, validating growth and cost drivers, evaluating retailer staff productivity, and identifying risks and opportunities.
• Analyse headcount or payroll changes, delivering a continuous feedback process for regional forecasts, addressing risks as they arise to ensure key KPIs are achieved.
• Develop collaborative relationships with key stakeholders, promoting transparent communication to share insights and enable informed decision-making.

Business Casing & Analysis:

• Support the preparation of business casing, challenging and validating retail staffing assumptions, risk and opportunities.
• Assess headcount/payroll business case and proposals to ensure positive or mitigated net cost impact within retail staffing costs.
• Identify and present retail staffing optimisation opportunities to key stakeholders.
• Conduct post-investment reviews of business cases, trials, and tests.
• Regularly analyse specific retailers/cost GLs to verify account integrity and support efficient spending.
• Perform ad-hoc analysis as needed

Other:

• Coaching and development of the finance team and business partners on any finance matters.
• Lead initiatives to enhance operational efficiency by identifying and implementing process improvements across key workflows.
• Ensure a sound financial control environment, embracing the Groups policies and procedures.

Behaviours:

• Engage with non-finance partners to drive commercial growth.
• Develop creative solutions to problems.
• Simplify complexity for timely, clear output.
• Leading with a creative, ‘can-do’ mindset to encourage overcoming complexity and streamlining of BAU processes
• Encourage a growth mindset by example.
• Take ownership of personal development

About you

• Relevant professional certification (e.g., ACA, CIMA) is a must
• Proven experience in managing commercial finance teams and business partnering in multi country regions.
• Experience in the premium retail sector and/or FMCG is essential
• Understanding of global company operations, processes and compliance requirements
• Strong analytical skills, with the ability to interpret complex financial data and provide actionable insights
• Solid knowledge of accounting principles (UK GAAP / IFRS), financial modelling, and forecasting techniques.
• Excellent team management skills.
• Exceptional communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
• Strong business acumen and strategic thinking.
• Independent thinker and driven to achieve best results
• Ability to prioritise and provide follow up in a fast-paced environment
• Proficient in financial software and tools (e.g., ERP systems, advanced Excel).
• Experience using Anaplan and Netsuite highly desirable

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your furry friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!