Facilities Manager - Soft Services, Waste and Sustainability Manager

Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow.

Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people's homes all across the borough.

We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action - our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care.
Join us and be a part of the team that is making Croydon proud. #choosecroydon

Job overview

Facilities Manager - Soft Services, Waste and Sustainability Manager

Full Time, Permanent, Band 8A

The post holder will be professionally accountable for the Trust's Support Services (listed below) and will lead the operational direction of Facility Services. This post will involve ad hoc working at weekends on a rota basis if required and on call.
Jan 2025
The role will be responsible for the following:
A budget of approximately £10m per annum
Contractual management of outsourced services:
Domestic Services
Grounds & Gardens
Laundry & Linen
Portering Services
Postal Services
Uniforms
Waste and Sustainability Management
Managing in house services
Monitoring officer(s)
Post room
The post holder will lead a programme of Patient Environment inspections and take appropriate actions to ensure maximum scores are attained in the National Patient Safety Agency, Patient Lead Assessment of the Care Environment (PLACE) process and National Standards of Cleanliness.
To ensure that there are clear and transparent measure of success (KPI's) for the post holder service/s and these are delivered at the required level.
To deputise for the Head of Facilities across the full range of their duties.
To be the subject matter expert for Waste Management

Lead in the Delivery of the Trust Sustainability Green Plan

Interview date - TBC

Main duties of the job

Ensure engagement in PLACE standards to achieve a consistently high score for each inspection and ensure issues identified are remedied and lessons learned are applied.
Responsible for the management of pest control, post, laundry and linen, waste management, grounds and gardens and be the relief manager for covering travel transport when the manager is on leave.

Work closely across the organisation's management to ensure that ensure understanding and compliance with environmental legislation and trust policy and implement best practice. Ensure any waste and environmental issues are properly considered with appropriate stakeholder communication in all new works, projects, developments, or areas of non-compliance.

Liaise with the Environment Agency, Councils and other statutory authorities for waste management issues.
Management and liaison of the Trust's waste contractors.
Carry out Duty of Care external and internal audits.
Carry out waste incident investigation and reporting.
Develop waste and recycling opportunities in conjunction with procurement and external agencies.
Manage the Trust wide waste disposal contract provision.
Provide key performance indicators disposal contract provision.
Achieve reductions in waste in line with Department of Health guidance.
Ensure that the Trust is using best practice in accordance to the Department of Health "Health Technical Memorandum 07-01" and other relevant waste legislation.

Working for our organisation

Ensure appropriate management of resources and robust management of budgets.
Using industry best practise, bench marking data and other metrics ensure the Trust gets value for money for the services and that there are cost improvement and efficiency plans in place.
Provide information to support annual and monthly budget setting.
Positively contribute to identify and achieve cost improvement initiatives.
Develop business cases and evidence-based proposals for investment requirements.
Responsible for all budgeting for the services under the sphere of responsibility.
Ensure compliance with Trust Standing Financial Instructions (SFI's).
Proactively support and develop applications for grant funding or other finance schemes to support the delivery of carbon reduction / sustainability initiatives. Present economic and or environmental sustainability proposals including business cases to management for funding considerations.

Detailed job description and main responsibilities

The post-holder will be expected to identify and where possible exceed local and national priorities to ensure the highest quality of patient experience from the Estates and Facilities team. This will be achieved through robust mechanisms of auditing, learning from complaints and positive and negative feedback. Liaise with the FM management team to identify and agree appropriate actions plans to continually drive improvements in the quality of services.

Person specification

Skills

Essential criteria

• Skills and Abilities

Knowledge and Experience

Essential criteria

• Knowledge and Experience

Qulaification

Essential criteria

• Qualifcation

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications.

If you decide to apply for this post, but do not hear back from us within four weeks of the closing date, please assume that you have not been shortlisted on this occasion.

Disability Advice Line: SWL Recruitment Hub is committed to promoting equity and equal opportunities for individuals with disabilities. We believe that greater diversity and inclusion will lead to an even more positive impact on the people we serve. For support with job opportunities and reasonable adjustments contact our Confidential Disability Advice Line at:

Telephone: 02082963786

Text: 07501066267

Email: [email protected].

Our confidential answering service is available after 5pm.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• JD-PS attached (PDF, 396.4KB)
• JD-PS attached (PDF, 592.3KB)
• CHS DBS Policy Statement (PDF, 53.0KB)
• Map of Croydon University Hospital (PDF, 95.6KB)
• CHS Accomodation (PDF, 1.4MB)
• Croydon Trust Values (PDF, 324.9KB)