Office Coordinator - London

Office Coordinator

Location - Holborn, London

Fixed-term contract (12 months)

About Zuno

Zuno is the cutting-edge technology platform powering the success of home heating and cooling experts, BOXT. Zuno is scaling for significant growth by continually developing its proprietary tech stack to empower both our installers and the homeowners of brands such as E.ON Next and BOXT.

Our platform manages the end-to-end installation process for a complete range of modern home energy solutions—from high-efficiency boilers and air conditioning to heat pumps, solar panels, battery storage, and EV chargers. No matter what we are installing, our ethos remains the same: we use technology to make buying, installing and maintaining products an efficient, stress-free, seamless experience for our users.

Every year millions of people come to our site to get a fixed-price quote. We’ve installed over 200,000 products so far, while establishing a network of more than 15,000 professionally accredited installers.

Our revolutionary platform is market-leading. And we’ve got the supporters to shout about it. We’re backed by Brookfield and work in partnership with some of the world’s most famous household names.

The role

We're looking for an energetic, organised and people-focused Office Coordinator to help create a great experience for everyone who works from and visits our London office. This role combines office management, employee experience and operational support, ensuring our office is a place where people feel welcomed, connected and set up for success.

You'll be at the heart of office life, organising socials and team events, supporting visitors and new starters, coordinating meetings, and helping the office run smoothly day to day.

Responsibilities

• Ensure the smooth day-to-day running of the London office, creating a welcoming, organised and productive environment for employees and visitors

• Act as the primary point of contact for all office-related queries and support

• Organise and coordinate team socials, celebrations and office events throughout the year

• Coordinate meetings and visits for leadership, investors, partners and other external guests, ensuring a professional and seamless experience

• Manage meeting rooms, office facilities and workplace logistics to ensure the office operates efficiently

• Ensure meeting rooms and AV equipment are always set up and ready for internal meetings, client presentations and investor visits

• Build strong relationships across the business and contribute to a positive, inclusive and engaging office culture

• Help deliver a smooth onboarding experience for new starters, ensuring they feel welcomed and set up for success from day one

• Coordinate onboarding activities, including office inductions, equipment requests, access requirements and first-week logistics

• Manage relationships with office suppliers, service providers and building management

• Ensure office supplies, refreshments and equipment are maintained and readily available

• Support the implementation and continuous improvement of office processes and ways of working

• Assist with health and safety requirements, including maintaining up-to-date fire wardens and first aiders, and help ensure the office remains a safe and compliant workplace

• Provide ad-hoc administrative and operational support to the leadership team when required

Skills & Experience

• Previous experience in an Office Manager, Workplace Experience, People Operations or similar role

• Exceptional organisational skills with the ability to manage multiple priorities simultaneously

• Strong attention to detail and a proactive approach to problem-solving

• Excellent verbal and written communication skills

• Confident building relationships with people at all levels of the organisation

• A friendly, approachable and professional manner

• Experience organising events, socials or workplace initiatives

• Ability to work independently and take ownership of tasks from start to finish

• Comfortable coordinating multiple stakeholders and managing competing demands

• Strong administrative and operational skills

• A positive, can-do attitude and willingness to get stuck in wherever needed

At Zuno, we believe diverse perspectives make us better at what we do. We’re committed to fostering an inclusive, welcoming environment where everyone—regardless of background, identity, or experience—feels valued and supported.

If you’re excited about this role but don’t meet every qualification, we encourage you to apply. Your unique perspective could be exactly what we need to grow and thrive.

Benefits

• 30 days annual leave + bank holidays

• Private Medical Cover with Aviva *

• 4x salary Death in Service cover with Zurich *

• Paid maternity & paternity pay after a year of service

• Salary sacrifice pension matched up to 6% *

• Flexible working times and location

• Team lunches, team events, snacks, fruit, nice people

* After probationary period