Homelessness Intervention & Prevention Officer

Homelessness Intervention and Prevention Officer needed in Croydon Paying £22.41 per hr ref 9498

Full time hours on a temporary basis

• Key Responsibilities
  • Interview and assess applicants presenting as homeless or threatened with homelessness in accordance with relevant housing legislation.
  • Conduct detailed homelessness assessments and establish eligibility, priority need, local connection, intentionality, and statutory duties owed.
  • Investigate and determine homelessness applications, issuing legally compliant Section 184 decision letters.
  • Develop and implement Personal Housing Plans (PHPs) tailored to individual circumstances.
  • Carry out home visits to verify living circumstances, assess housing conditions, and identify opportunities to prevent homelessness.
  • Work closely with applicants to explore all available prevention and relief options, including mediation, tenancy sustainment, family reconciliation, and access to private rented accommodation.
  • Make enquiries with landlords, support agencies, social services, healthcare providers, probation services, and other relevant organisations to inform assessments and support outcomes.
  • Negotiate with landlords, family members, and third parties to prevent loss of accommodation where appropriate.
  • Provide advice and guidance on housing options, homelessness legislation, welfare benefits, and support services.
  • Maintain accurate case records and ensure all decisions, actions, and correspondence are recorded on the housing management system.
  • Attend case conferences, multi-agency meetings, and safeguarding discussions where required.
  • Identify vulnerable individuals and make appropriate referrals to support services.
  • Manage a caseload effectively, ensuring statutory timescales and service standards are achieved.
  • Prepare reports, correspondence, and legal documentation as required.
  • Contribute to service improvements and support the achievement of homelessness prevention targets.

If you are interested in the role, please email your CV to [email protected] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

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