Team Leader - Gastroenterology

Job overview

An exciting opportunity has arisen for a Recruitment Team Leader who is highly driven, enthusiastic and motivated, to become part of a busy recruitment department at KCH.
Reporting to the Recruitment Manager, the post holder will be jointly responsible for the operational delivery of a central comprehensive recruitment service for a staff group or groups, in accordance with service level agreements and Trust policies.
You will be required to undertake the day-to-day supervision and operation of one of the Recruitment teams, providing leadership and direction and ensuring the Recruitment process is carried out in a smooth and timely manner for the Trust.

The post holder will role model excellent customer service, working with the recruitment team in order to provide a positive customer experience,
while ensuring an efficient, reliable and responsive central recruitment and selection service, that contributes to the development of the
recruitment service as a centre of excellence.

If you would like to be considered for this opportunity within our friendly and supportive team, please submit your application.

Please note, we reserve the right to close the advert early if we receive a high volume of applications, so we encourage you to apply as soon as possible

Main duties of the job

Responsible for the line management and supervision of Recruitment Officers and Assistants within their area of responsibility, demonstrating a supportive, motivational and problem-solving approach and encouraging the development of resourcing skills through team working and training and development.

Manage team absences including sickness in line with Trust policy ensuring the appropriate return to work meetings, regular 1:1’s, appraisals, personal development plans and identification of training needs and areas of improvement are carried out.

The post holder will identify and fill any vacancies that arise within the team in line with the Trust’s recruitment policy and process and should review the skills mix at regular intervals in order to identify any potential opportunities to maximise resource utilisation / allocation, ensuring job descriptions are kept up to date.

Manage team work loads and recruitment platforms.

Ensure the overall wellbeing of the team is maintained, continuously supporting to improve the morale of the team and implementing a culture of zero-tolerance for bullying and harassment.

Have strong administration and organisational skills and be able to liaise with employees and managers at all levels.

Continuously improve the service provision of the recruitment team, based on feedback and recruitment trends.

Working for our organisation

The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.

Detailed job description and main responsibilities

· To line manage, supervise and support the development of, Recruitment Officers and Assistants within area of responsibility, demonstrating a supportive, motivational and problem-solving approach and encouraging the development of resourcing skills through team working and training and development.

· Ensure team members have regular 1:1’s, appraisals, personal development plans and identified training needs and areas of improvement.

· Oversee and distribute workloads to team members to enable a high-quality recruitment service in accordance with agreed key performance indicators.

· Responsible for the training and induction of new Recruitment Officers and Recruitment Assistants as well as ongoing training of the team to ensure high- performance.

· To manage the delivery of an effective and seamless recruitment service, taking responsibility for the quality of work, customer service and continually seeking ways to improve service delivery.

· Undertake a regular schedule of audit across the Recruitment Service to provide assurance of compliance with policies, internal processes and legal requirements, identifying and addressing any areas for improvement.

· To manage the On-Boarding Centres (DH and PRUH &SS), operating on a rota-based monthly schedule for all Recruitment Assistants.

· To deal effectively and tactfully with any complaints/ escalations during the candidates’ on-boarding process.

· To develop and implement service improvement initiatives to ensure that a high-quality customer service is delivered at all times.

· To ensure that Contracts of Employment are produced in a timely and accurate manner at all times.

· To demonstrate flexibility and ability to review resourcing activities and processes in order to implement service improvements.

· To investigate problems, find workable solutions and provide constructive feedback to the Recruitment Team and senior HR Managers.

· To process Certificates of Sponsorships via the UKVI Sponsorship Management System, ensuring they are processed in a timely manner.

· To coordinate ESR entries and quality check compliance with employment checking standards.

· To coordinate and quality check ESR payroll entries.

Person specification

Education/Qualifications

Essential criteria

• Educated to degree level or equivalent experience.
• Evidence of continued professional development

Desirable criteria

• CIPD Qualified at Level 5 (or higher)

Experience

Essential criteria

• Significant expertise in end-to-end recruitment including recruitment, selection and manager and candidate experience
• Extensive experience of and an expert user of recruitment ATS, e.g. TRAC
• Expert knowledge of Agenda for change (AfC) and Medical terms and conditions

Desirable criteria

• Significant experience of recruitment and partnership working within complex organisations.

Skills

Essential criteria

• Able to inspire and motivate others through effective communication
• Team player, flexible and responsive to the needs of colleagues

IMPORTANT

• Check your email account regularly as this is how we will communicate with you
• If you delete the job from any of your accounts, you may be prevented from accessing further communications
• To enquire about your application or inform us of any changes in your circumstances, please contact the named person on this advert
• Please provide email addresses for referees where possible
• Please review the documentation on our recruitment microsite, particularly the Trust’s criminal records checking policy
• All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role.
• Please note that the closing date is given as a guide. On occasion, we might close a vacancy early due to a high number of applications being received. You are advised to submit your application as early as possible to avoid disappointment.

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