Principal Consultant

Job Description

Role Purpose

The Principal Consultant will be tasked with delivering excellent management consulting services across 3 primary service lines: Design; Change and Delivery.

The role blends strong delivery ownership with leadership responsibilities and requires the use of influencing and management skills to deliver effective solutions for complex business challenges. The Principal Consultant may work alone or as part of a wider team, with accountability for customer-facing projects and delivery teams, internal company growth, and personal development.

Our team is oriented around the 3 strategic drivers of the business: Customer, Colleague, and Company, and as such, all Principal Consultants will have responsibilities in each of these areas. The role includes supporting the development of junior colleagues and modeling of proactive work ethic, clear communication, strategic consulting capability, strong customer focus, balanced work-life practices, and compassionate leadership.

Competency Requirements

Essential

Demonstrated experience in some or all of the following sub-services:

• Business case development
• Operating model design and implementation
• Organizational design
• Service design

Committed to excellence, and demonstrates the Culture DNA behaviours and values of professionalism, responsibility, diversity, doing the right thing, having fun and straight talking

Works well with others, is personally aware and exercises autonomy

Customer focus:

• Strong customer awareness with a focus on customer needs, finding win‑win value solutions
• Proven experience in effective stakeholder management at board level
• Committed to expanding and nurturing relationships with customers and colleagues to enhance network
• Curiosity for knowledge and research, with ability to incorporate into delivery of innovative customer solutions

Communication:

• Translates listening into understanding, able to move between big‑picture and detail
• Can convey complex messages in a simple to understand format, to ‘take customers on the journey’ of business transformation and project management

Leadership:

• Proven team leader, can both ‘see the bigger picture’ personally, and lead others to see it
• Able to think strategically under pressure and in ambiguous customer situations
• Demonstrates organisational agility, handles complexity effectively and drives accountability

Consulting:

• Explores ways to develop specialist knowledge and skills
• Accomplished problem solver, with ability to ask the right questions
• Strategic thinker, capable of translating and driving actionable plans
• Significant experience managing or working on projects in the public and/or private sector
• Experience using full suite of MS products
• Ability to multi-task effectively

Work ethic:

• Proactive and action‑oriented
• Strong autonomy
• Committed to excellence

• Work‑life balance:

• Manages time and expectations well whilst maintaining balance of work and personal life
• Shares diverse experiences and incorporates learnings into customer work

Desirable

• Specific expertise in a particular industry or service line
• Proficient in French, German, Spanish or other main European language

Responsabilities

Customer

• Lead broad range of customer engagements in variety of environments including complex and non-routine, ensuring delivery against Consulting Standard Practices (CSP)
• Conduct research, analysis, and synthesis of insights to address complex customer challenges
• Produce high‑quality deliverables including benchmarking, market reviews, and solution recommendations
• Identify opportunities for additional customer value and support in developing follow‑on engagements
• Ensure best practice is shared with customers, including through leveraging the ‘Associate’ network

Colleague

• Take proactive role in strengthening the Indegene Colleague Support Model by role‑modelling values and fostering an inclusive collaborative working environment
• Lead and support direct line reports ensuring their wellbeing, motivation to perform and develop
• Hold overall responsibility for execution of employee life-cycle activities for direct line reports
• Provide mentorship, coaching, and guidance to colleagues on internal and customer-facing work as required
• Support team cohesion and knowledge‑sharing across Indegene

Company

• Engage proactively in strategic or operational initiatives aligned with the company growth plan and own specific aspects of the growth strategy
• Proactive involvement in business development including account management. Support development of any opportunities, proposal or contracts
• Lead service line development and initiatives, thought leadership, continuous improvement and cross-functional collaboration.
• Maintain accurate reporting across internal systems (capacity planning, project logs, case studies)

Qualifications

Essential

• Bachelor’s degree in a relevant discipline
• Other qualifications relevant to the role (e.g. Lean Six Sigma, etc.)
• Experience in management consulting or related transformation environment
• Proficiency with MS Office suite and relevant consulting tools (e.g., process mapping, analytics, financial modelling)
• Project Management qualification (e.g. PRINCE2, MSP) or demonstrated experience leading workstreams/medium‑sized projects

Desirable

• Master’s degree
• Sector‑specific expertise/experience

EQUAL OPPORTUNITY:

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.