Senior Account Handler

About the role

Senior Commercial Account Handler

Salary:Competitive, plus comprehensive benefits

Location:Bickley | Hybrid | Permanent | Full-time

We’re supporting a respected and expanding insurance brokerage who are seeking an experienced Senior Commercial Account Handlerto join their team in Bickley. This is a fantastic opportunity for a skilled insurance professional to take on a senior role within a growing business, providing high-quality service to a diverse portfolio of clients.

The Opportunity

As a Senior Commercial Account Handler, you will play a key role in supporting Account Executives and the Broking Director, managing a range of commercial policies and delivering first-class client service. This position offers variety, responsibility, and the flexibility of hybrid working.

Key responsibilities

Manage a portfolio of commercial policies, ranging from small liability risks to larger, more complex accounts.

Provide dedicated, high-quality service to clients, ensuring retention and satisfaction.

Work closely with Account Executives and the Broking Director to support new business and renewals.

Handle all associated administration, ensuring timely and accurate documentation.

Maintain strong relationships with clients, insurers, and third parties.

Uphold compliance and quality standards across all client interactions.

What we’re looking for

Proven experience within commercial insurance

Strong client-facing skills with confidence in meetings and calls.

Ability to build and maintain effective relationships with both clients and insurers.

Excellent organisational skills with strong attention to detail.

A collaborative and supportive team player.

What’s on offer

A competitive salary with a comprehensive benefits package.

Hybrid working with flexibility to balance office and home.

The chance to work within a supportive, growing brokerage with a strong local presence.

Exposure to a varied book of business with opportunities to develop expertise further.

Career development and progression for ambitious insurance professionals.

NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.