UK Project / Account Manager

UK Project/ Account Manager- London. (with travel across UK & Ireland)

KPI Recruiting are delighted to be partnering with a leading luxury fit out company- dealing with the world’s most luxurious brands. We are seeking an experienced UK project/ account manager to take ownership of a portfolio of prestigious retail and commercial accounts across the UK and Ireland.

This role is responsible for the end-to-end management of projects- covering promotional, permanent, and windows installations, ensuring every project is delivered on time , within budget, and the highest quality standards. The successful candidate will be the key link between UK based clients and our clients internal design, technical and project delivery teams (including close collaboration with the Dubai based team), playing a critical role in client satisfaction, commercial performance and business growth.

Key responsibilities:

Client and account managing

• Act as the primary point of contact for UK clients, building and maintaining strong, long-term relationships.
• Meet clients to receive new briefs, develop opportunities, and support account growth.
• Travel across the UK and Ireland as required to attend client meetings and site visits.
• Manage day-to-day client communications, workloads and priorities to ensure deadlines are met.
• Lead client presentations, meetings and project updates with confidence and professionalism.

Project management and delivery

• Manage the end-to-end delivery of UK projects across all assigned sites.
• Translate client briefs into clear, actionable instructions for internal teams.
• Liaise with architects, contractors, suppliers, and landlords to ensure full compliance with retailer and site specifications.
• Collaborate closely with design, technical, and project teams in Dubai to ensure smooth execution.
• Oversee on site installation teams, contractors and fitters at key stages of the project lifestyle.
• Ensure projects are delivered to the agreed scope, quality, timeline and budget.

Financial & Commercial Management

• Ensure all quotations are prepared and issued in line with company’s approval procedures.
• Track and manage project spend, ensuring all PO’s and invoices are raised accurately and on time.
• Maintain account financials, ensuring all projects meet agreed profitability and margin targets.
• Monitor project costs against estimates and proactively flag any risks or variances.
• Produce monthly P&L reports and provide commercial insight into management.

Requirements

• Proven experience ion project manager or account manager role with retail fit out, signage production or related environments.
• Interest and knowledge and ideally experience dealing with luxury brands.
• Strong understanding of UK retail roll outs, installations, and site-based projects.
• Confident managing multiple projects and clients simultaneously in fast paced environments.
• Commercially astute with experience managing budgets and P&L’s/
• Excellent communicator, comfortable with dealing with senior clients, contractors, and internal teams.
• Organised, details orientated and able to work under pressure and to tight deadlines.
• Willing to travel across UK and Ireland as required.
• Ambitious and motivated with a clear interest in long term progression .

What’s on offer

• Competitive salary package
• Opportunity to manage high profile retail and commercial accounts.
• Exposure to international project delivery through close collaboration with Dubai team.
• Clear pathway to senior leadership and UK general manager progression.
• A hands on- entrepreneurial environment with a fast-growing business.

INDCOM