Senior TikTok Shop Campaign Manager

Salary: £38k - £42k based on experience

About us:

Grail is a TikTok-first agency obsessed with TikTok Shop and one of the top TikTok Shop Partners in the UK, US, Mexico and Europe. We power creator-led selling for standout brands — including Too Faced, Beachwaver, Nature Spell, FreeSoul, and Sports Research — delivering real sales through smart affiliate programs and killer campaign strategies.

We’re looking for a Senior TikTok Shop Campaign Manager to take the reins on our highest-profile brand accounts. In this role, you won't just be executing campaigns—you will be the strategic architect behind our brands' success, the main point of contact for clients, and a leader who empowers our execution teams. If you live and breathe the TikTok Shop ecosystem and know how to scale brands to the next level, we want you.

What you’ll do:

• Strategic Ownership: Build high-level growth strategies and actionable roadmaps to transform client brands into TikTok Shop success stories.

• Client Leadership: Act as the primary point of contact for key clients, managing expectations, presenting performance reports, and translating complex data into strategic next steps.

• Team & Task Delegation: Lead project workflows, effectively delegating tasks to executives and creators while ensuring flawless end-to-end execution (front & back-end).

• Affiliate & Campaign Direction: Oversee high-impact affiliate programs, livestream strategies, and creator partnerships to maximize ROI.

• Market Analysis: Keep a pulse on the rapidly evolving TikTok Shop market, spotting macro-trends, algorithmic shifts, and competitor insights to keep our clients ahead of the curve.

What we’re looking for:

• Experience: A minimum of 2+ years of hands-on experience specifically managing and scaling TikTok Shop accounts (both affiliate and back-end operations). Livestream management experience is a massive plus.

• Market Expertise: A deep, comprehensive understanding of the TikTok Shop ecosystem, its tools, and consumer behavior.

• Leadership Skills: Proven ability to manage client relationships and delegate tasks effectively to a team.

• Analytical Powerhouse: Strong reporting and analytical skills; you don't just look at numbers, you turn them into growth strategies.

• Mindset: A proactive, highly organized, and adaptable leader who thrives in a fast-paced environment and is ready to get the job done outside the regular 9-5 when campaigns are heating up.

What we offer:

• Hybrid working (Barbican office): We come into the office every Tuesday & Thursday and have free lunch every Friday!

• Performance bonuses: Rewarded every December based on account growth and success.

• Tech budget: Fully equipped to set you up for success.

Ready to shape the future of social commerce?

Apply now and show us what you've got!