Compute Technical Solutions Architect

About Megaport

Were not your typical tech company and we dont want to be. Megaport is the global leader in Network as a Service (NaaS) and has transformed the way businesses connect to the cloud data centers and each other. Were publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon Microsoft Google Oracle IBM and more. Headquartered in Brisbane with a crew of over 400 people spread across Asia-Pacific Europe and the Americas our employees enjoy an environment that is collaborative supportive and (actually) fun.

Our Team Culture

Were a team of problem solvers pixel pushers code slingers and cloud fanatics. Culture is more than a poster on the wall here collaboration beats hierarchy curiosity fuels our growth and everyones voice matters. We take our work seriously but not ourselves. We work across time zones to execute on our global vision trust each other to get things done and never compromise our values for commercial gain. Most importantly we place our customers at the center of everything we do.

The Role

As a Solution Architect you will be the compute technical expert supporting regional Megaport & Latitude Sales Teams. This is an overlay specialist role focused on translating customer workloads into optimized compute architectures guiding technical evaluations and ensuring customers adopt the right solutions with confidence.

Youll work side-by-side with Latitude Sales Executives and Customer Success to qualify opportunities remove technical blockers design workload-specific compute solutions and support onboarding for early success. When customers need to understand CPUs GPUs bare metal performance storage profiles or deployment patterns you are the primary advisor.

This role is compute-first focus with network considerations supported in partnership with Megaports network Solution Architects when relevant.

What Youll Be Doing

• Technical Pre-Sales (Compute)
• Lead all compute discovery architecture design sizing and performance mapping for customer workloads.
• Translate technical requirements into tailored bare metal GPU/accelerated compute and storage configurations.
• Deliver technical demos workshops whiteboarding sessions and proofs of concepts.
• Validate solution feasibility and ensure alignment with Latitudes compute deployment model.
• Build architecture documentation that drives clarity and accelerates customer decision-making.
• Overlay Technical Support for Megaport Sales Teams
• Act as the technical compute specialist embedded into Megaport Sales Pods supporting opportunity qualification and deep technical discussions.
• Bring credibility to conversations involving workload performance scaling strategy virtualization containerization or hybrid deployment models.
• Collaborate with Megaport Solution Architects when cloud connectivity or network design is relevant ensuring a unified customer approach.
• Help Sales Executives position the combined Megaport Latitude value proposition while staying anchored in compute expertise.
• Cross-Functional Collaboration
• Partner with Product and Engineering to relay customer feedback and influence roadmap direction.
• Work with Latitude Procurement and Operations to confirm server availability GPU/CPU classes and deployment timelines. Maintain accurate technical notes and solution details within CRM systems.
• Contribute to internal documentation technical enablement materials and repeatable solution patterns.
• Technical Customer Onboarding & Adoption
• Support customers through evaluations pilots and onboarding with hands-on technical guidance.
• Troubleshoot early-stage issues validate workload performance and ensure successful deployment.
• Provide a smooth handoff into long-term success with well-defined architecture documentation.
• Develop trusted customer relationships by understanding compute strategies and positioning solutions effectively.
• Increase customer adoption and expansion of infrastructure offerings across the territory through hands-on technical support.

What We Are Looking For

• 4 years in a technical customer-facing role (Solutions Architect Sales Engineer Professional Services Engineer or similar).
• Strong hands-on expertise in bare metal compute GPU/accelerated compute server architecture virtualization and workload performance planning.
• Understanding of compute buying cycles solution selling and sizing for performance-intensive workloads.
• Knowledge of hybrid architectures virtualization stacks containerization and provisioning workflows.
• Familiarity with networking fundamentals to situate compute solutions within broader architectures.
• Experience collaborating with network architects when connectivity impacts workload success.

What we offer

• Flexible working environments with the ability to do your job from anywhere
• Birthday Leave
• Generous study and training allowance 5 days paid study leave
• Creative fun and contemporary workspaces
• Motivated team of industry experts and new talent
• Celebrated success with Legend and Kudos Awards
• Health and wellness program
• Opportunities for career growth and potential for global intra-company transfers for interested candidates

#LI-DNI

If you have any questions please reach out to Megaports Talent Acquisition Team at emailprotected

NOTE: All Megaport business correspondence is conducted via our business email accounts (@). If you have any concerns please reach out to Megaports careers team emailprotected directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams and does not associate with any email accounts under @.

All applications will be treated in confidence.

Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants why and how we store and use it. Note that youre entitled to know what personal data of yours Megaport holds to request updates rectification and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaports data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Staff IC