Social Care Specialist

Portfolio Group are proud to be recruiting for a leading digital technology company that provides professional services solutions to a range of corporate and SME client across the UK. A market-leading provider of Information Services and Solutions for professionals is Accounting, Audit, Tax, H&S and Business.

An exciting opportunity to join a vibrant company that has been operating for over 40 years with incredible growth and have won many awards such as the 'Feefo Platinum Trusted Service Award 2023'.

This is an ideal opportunity for a social care professional to work as an expert in a dynamic content team.

Job Overview

This is an ideal role for someone with a social care background, excellent writing skills and who is passionate about helping people who run care services to solve their compliance issues.

Job Purpose

The Care Content Writer is responsible for writing and reviewing content for our clients' platform. They work with the Content, Editorial, and Sales and Events teams to develop the way that content is delivered to maximise the value to our clients.

They provide telephone advice to support clients with, for example, registering and running their care home or domiciliary care service.

Day-to-Day Responsibilities

Researching, authoring and updating content for the social care platform. This includes:

o commentary, guidance, news and articles

o care staff training resources

o policies and procedures

o in-depth information

o webinars.

Reviewing externally authored work. This includes:

o managing the author relationship.

Providing insight to the business to ensure that:

o new content and client webinars are delivered when needed

o the product is enhanced and developed to meet the market needs

o marketing campaigns are supported with content and direction when appropriate

o customer-facing teams are kept up to date with developments in the care sector.

Assisting the client experience and sales teams with product queries and delivering in-house training updates on legislative and other market changes.

Representing client Care exhibitions and events.

Advising, assisting and guiding clients with all Care enquiries received.

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