Open Banking Policy, Regulation and Industry Engagement Lead

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We're currently seeking an experienced professional to join our team in the role of Head of Open Banking Policy, Regulation and Industry Engagement Lead.

The UK Payments market is a vital component of the economy. It is central to our customers, making up the majority of interactions a customer has with their bank. Additionally, the National Payments Vision sets out an ambitious roadmap to re-establish the UK as a global leader within the payments market through new infrastructure and the growth of digital assets and currencies. Within this context, your role will be pivotal to our UK Retail & Wealth’s ambitions to truly ‘excel in payments’.

You’ll be responsible for developing our UK policy positions on Open Banking and Open Finance, representing these positions across industry and regulatory bodies, and maintaining oversight of our compliance with relevant regulations such as the CMA (Competition and Markets Authority) Order and PSRs (Payment Services Regulations). You'll also lead external and internal engagement to shape the future regulatory environment and ensure strategic alignment and compliance.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you’ll:

• Develop and document our policy positions for Open Banking and Open Finance, working closely with internal teams to ensure alignment and effective advocacy.
• Help shape the future of Open Banking by proposing a fit-for-purpose, industry-led Future Entity, a balanced and simplified long-term regulatory framework, and a demand-driven Open Finance roadmap.
• Act as a subject matter expert on matters relating to HSBC UK’s compliance with the Open Banking aspects of the CMA Order and Payment Services Regulations (PSRs).
• Represent HSBC UK in industry forums, working groups, and consultations—taking a leadership role and engaging directly with regulators and government bodies (including the FCA, PRA, HMT, and CMA).
• Monitor evolving Open Banking regulations, assess their impact on HSBC UK, and provide expert guidance to internal teams on compliance and strategic responses.
• Champion HSBC UK’s Open Banking agenda both internally and externally, ensuring clear communication and effective execution across business, customer, and stakeholder groups.

To be successful in this role you should meet the following requirements:

• Deep knowledge of Open Banking in the UK, including regulatory frameworks and the dynamics between regulators, industry bodies, and other key stakeholders.
• Extensive experience engaging with external partners, regulators, and industry bodies, with strong negotiation skills and the ability to influence without direct authority.
• Proven ability to tailor messaging for diverse audiences—ranging from senior management and second line of defence (2LoD) to competitors and regulators—and to present complex or technical issues clearly to non-technical stakeholders.
• Solid understanding of HSBC’s regulatory delivery lifecycle, project management, technology delivery practices, and risk management disciplines.
• Strong commercial acumen and outstanding relationship management skills

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500