Family Hubs Navigator LBHF624060

Job Details:

Salary range: £43,308 - £45,852 per annum
Work location: 145 King Street, Hammersmith, London W6 9XY
Hours per week: 36.00
Contract type: Fixed term until 31 March 2029
Vetting requirements: Enhanced DBS Check 
Closing date: 7 June 2026
Contact details for Informal discussion: Alanna Johnston, Family Hubs Delivery Manager via email on [email protected]

About the role

Hammersmith & Fulham, rated nationally by Ofsted as one of the top Local Authorities, we never stop moving forward. Our ambition is to focus even more on increasing the quality of our practice and the work with children, young people, and families to sustain positive change. To do this we need the best people to help build our vision.

The Council are at an exciting phase of enhancing our Best Start in Life offer. Do you have proven successful experience in early years education and childcare, family support and enhancing services for children and families?

In this varied role, you will support families, children and young people to access services through our Best Start Family Hubs, supporting families to enable access to a wide range of services including early years, school settings and post 16 services.

You will work as part of a team to understand the needs of families and support them to access the right service at the right time. You will be required to develop effective relationships with key partners to ensure families can access their services within our Best Start Family Hubs network.

You will need a sound knowledge of Best Start Family Hubs services including, parenting and family support services. This is a key role in leading and delivering parenting and home learning environment programmes. This post will support families from communities across the borough engage with an increasing wide range of programmes.

You will be committed to safeguarding and promoting the welfare and safety of children and vulnerable adults and we expect all staff to share this commitment. All successful candidates will be required to complete an Enhanced Disclosure and Barring Service Check.

Applicants will require proven successful experience in an early years education & childcare and/or family support role.

Our mission is to be the best council. To do this we need the best people to help build our vision. If you’re looking to develop your career in a fast-paced, professional environment whilst making a difference, then we look forward to hearing from you.

Please refer to the Role Profile for more information.

Our People Values:

How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do.

We are fair
We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.

We are caring
We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

We are collaborators
We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.

We are driven
We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

Our commitment to you:

At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click HERE to find out more.

We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents.

It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click HERE .

Asking for Adjustments

We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process.

If you would like to discuss any adjustments or request the application form in a different format, please contact us at [email protected] or by post to The Town Hall, King Street, Hammersmith W6 9JU

Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.


Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.


We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.