Waiter/waitress

£17 -£19 per hour

25-30 hours per week

Job description

Are you a seasoned waiter with a passion for exceptional service and a love for fine wines?

Humble Grape, an award-winning wine bar and restaurant located just off the vibrant Clapham Junction is seeking an experienced waiter to join our dynamic team. If you have a keen eye for detail, a warm and welcoming demeanour, and a desire to be part of a vibrant and growing establishment, we want to hear from you!

About Us

Humble Grape is not just a wine bar; it's an experience. We are dedicated to providing our guests with outstanding wines from small, independent vineyards around the world. Our curated selection of wines is complemented by a thoughtfully crafted menu that showcases seasonal and locally sourced ingredients. We take pride in creating an atmosphere where our guests can indulge in a memorable dining experience that reflects our passion for both wine and food.

Position: Experienced Waiter with Wine Knowledge

Key Responsibilities

- Greet and seat guests in a courteous and friendly manner.

- Provide exceptional table service by taking orders, serving food, and suggesting wines from over 450 lines from 18 countries.

- Demonstrate a strong understanding of our wine offerings and assist guests in making informed wine choices.

- Maintain a clean and organised workspace, ensuring the dining area is tidy and set up appropriately.

- Collaborate with the kitchen and bar staff to ensure smooth service flow.

- Anticipate guests' needs and respond promptly to requests or concerns.

- Upsell wine options and promote special offerings to enhance the guest experience.

- Process payments accurately and efficiently.

Qualifications

- Proven experience as a waiter in a high-quality dining establishment.

- Basic to intermediate knowledge of wines.

- Excellent communication and interpersonal skills.

- Impeccable grooming and presentation.

- Ability to thrive in a fast-paced environment while maintaining attention to detail.

- Exceptional customer service skills with a genuine passion for creating memorable guest experiences.

- Flexible schedule, including availability on weekends and holidays.

- Candidates must be at least 18 years old.

What We Offer

- Competitive salary with tips and service charge.

- Opportunity to work with a diverse and passionate team in a welcoming environment.

- Ongoing training and development in both wine knowledge and service skills. Weekly wine training from our WSET qualified Educator.

- Discounts on wines and dining experiences at Humble Grape.

- Career growth prospects as we expand and open new locations.

If you are a dedicated and knowledgeable waiter with a love for wine and a commitment to delivering exceptional service, we invite you to join the Humble Grape family.

To apply, please submit your updated CV and a brief cover letter outlining your relevant experience and why you're interested in joining our team.