Business Support Manager
- Manage a complex forward-looking agenda, ensuring priorities, commitments, and deadlines are well?structured and achievable.
- Prepare high?quality briefing packs, board materials, written communications, speeches, and presentations.
- Attend meetings on behalf of the scientific leadership office where required, ensuring actions and follow?ups are tracked and delivered.
- Drive business planning processes, leadership meeting rhythms, and internal projects.
- Conduct research, prepare insights, and support strategic decision?making through concise analysis and recommendations.
- Oversee the day?to?day flow of information and communication within the scientific leadership office.
- Manage inbox communications, triaging, prioritising, and drafting responses with discretion and accuracy.
- Coordinate regular meetings with senior leaders, ensuring agendas, materials, and actions support effective collaboration.
- Support cross?functional projects and ensure execution of key plans and initiatives.
- Engage confidently with senior internal and external stakeholders, ensuring strong and trusted relationships.
- Handle sensitive matters with professionalism, integrity, and sound judgement.
- Represent the scientific leadership office as needed and provide clear, accurate reporting and follow-through.
- Significant experience supporting senior executives, ideally within life sciences, R&D, biotech, or a comparable scientific environment.
- Understanding of life sciences, lab operations, or R&D organisations — gained through education or work experience.
- Strong background drafting board papers, briefing notes, and executive-level communications.
- Experience navigating complex organisations; exposure to non-profits or multi-stakeholder environments is a plus.
- Excellent analytical skills and the ability to summarise complex information clearly and persuasively.
- High-level organisational skills, meticulous attention to detail, and strong prioritisation capability.
- Advanced interpersonal skills and emotional intelligence — able to collaborate, influence, and build trust across senior levels.
- Strong project coordination experience with confidence managing multiple streams simultaneously.
- Advanced Microsoft Office skills plus strong capability with SharePoint and digital/AI-enabled tools.
- Mature judgement, discretion, and integrity — comfortable handling sensitive and confidential matters.
- Proactive, resourceful, and solutions?driven; able to anticipate needs ahead of time.
- Calm under pressure, adaptable, and resilient in fast-moving environments.
- Professional, positive, and confident engaging with diverse senior stakeholders.
- Able to respond quickly and appropriately to rapidly evolving situations.
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