Commercial & Reporting Analyst

BURGERS & FRIES AND INCREDIBLE CAREERS!

We’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we’ve stuck to the same ‘perfect and serve’ philosophy since our family business began in 1986.

These days, we’re still just as much a family as we always have been. We have tons of integrity, we’re enthusiastic. we’re competitive and we just get it done – whatever the challenge.

This role is based out of our West London Support Office and requires a minimum of 3 days per week in the office. Five Guys JV operates across Europe, and you may be required to travel to Support Offices in other markets across Europe

ROLE OVERVIEW

As an Analyst in the Commercial team at Five Guys, you will play a critical role in supporting the business in making strategic commercial decisions supported by data analysis, forecasting, and market trend evaluation. Reporting to the Commercial Director, this position will support Five Guys by helping understand performance, supporting the development and execution new opportunities and enhancing Five Guys profitability. Your insights will directly contribute to the growth and success of Five Guys.

The Analyst contributes to shaping our strategy, acting as a commercial thought partner to cross-functional teams, and driving the commercial success of the business. The successful candidate will need to have a strong sense of accountability, curiosity and ownership, and a strong growth mindset.

YOUR RESPONSIBILITIES

• Analyse complex data sets to identify trends, sales performance, understand past performance and help build models to predict future performance.
• Develop clear reports and presentations that provide actionable insights for strategic decision-making, with regular reporting to the Executive Team.

Management Information (MI) & Cross-Departmental Reporting

• Design, build, and maintain comprehensive management information (MI) packs for regular reporting to the Executive Team and other key stakeholders.
• Produce accurate and timely monthly reporting on key business performance indicators across various operational and functional areas, beyond just commercial metrics.
• Collaborate with other departments (e.g., Operations, Finance, Procurement, People) to understand their reporting needs and provide data-driven insights to support their strategic and operational objectives.
• Ensure data integrity and consistency across all management reports, providing a single source of truth for key business metrics.

Sales and Opportunities Evaluation

• Conduct in-depth sales analysis to monitor trends, identify opportunities, and evaluate performance metrics on an ongoing basis as well as campaign reviews on promotional / advertising activity and New Product Development.
• Collaborate with across functions (Digital, Brand and Marketing, Property, and Strategy) to support strategies for growth.
• Evaluation of NPD, Menu boards, Store Formats & Sales Channels (And other business development initiatives) and highlighting key findings, building customer a picture of customer behavior, identifying strategic opportunities, and potential risks.
• Accountable for delivering the weekly trading report and insights to the Executive Team.

WHAT WE ARE LOOKING FOR

• Strong analytical skills with the ability to interpret complex data and distil insight into simple to communicate, actionable insights.
• You will have strong verbal and written communication and presentation skills to translate complex data into actionable insights for the wider business.
• Strong relationship building skills, and experience managing multiple stakeholders and the ability to build trust quickly so that you can work with credibility and at pace.
• Support junior team members in best practices for data analysis and commercial planning, fostering a collaborative and knowledge-sharing environment within the team.

PREFERRED QAULIFICATIONS & SKILLS

• A minimum of 2 years’ experience in commercial planning, forecasting, and data analysis within the food and beverage or retail sectors.
• Degree or diploma in a Finance and/or Commerce/Business-related field.
• Strong commercial acumen and knowledge of Multisite or Franchised business operations and unit economics.
• Highly computer literate with excellent command of Excel and PowerPoint.
• Business Intelligence Systems experience. Desired but not required; SQL, Looker, Power BI, Cognos etc.

WORKING RELATIONSHIPS

• Line manager: Commercial Director
• Key Stakeholders: Strategy Director, Finance Director
• Other Priority Partners: Operations Directors, Procurement Team, Finance Team and the Data Team

.