Fleet Maintenance & Technical Support Engineer

Req ID: 488348

Location: Croydon

Appointment Basis: Permanent

Apply by: 6th November

Salary + Benefits: CIRCA £60,000

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Alstom is the UK & Ireland’s leading supplier of new trains and train services, and a leading signalling and rail infrastructure provider. Alstom have built, or are building, just under 40% of the UK mainline train fleet; as well as the entire fleets in service with London Underground and Dublin Luas. We provide the widest range of smart solutions in the rail market, from innovative high-speed rolling stock, metros and trams to maintenance, modernisation, infrastructure and signalling.

Your future role

We are currently seeking a Fleet Maintenance Engineer to support our operations on the Croydon Tramlink network.

As a Fleet Maintenance Engineer, you will play a key role in supporting the safe, reliable, and efficient operation of the Croydon tram fleet. You will deliver hands-on technical support, contribute to the investigation and resolution of performance and maintenance issues, and collaborate with internal teams and external stakeholders to drive engineering excellence.

We’ll look to you for:

• Provide technical support to resolve fleet performance and maintenance issues.
• Monitor, analyse, and investigate technical problems, proposing timely and effective solutions.
• Support incident and failure investigations, including diagnostic assessments on-site and off-site.
• Collaborate with engineering teams to support the implementation of modifications and improvements to tram systems.
• Ensure all engineering risks are identified, documented, and mitigated.
• Prepare technical documentation, reports, and specifications in line with contractual obligations.
• Liaise with customers and stakeholders to ensure high levels of service and satisfaction.
• Track project progress, manage work packages, and report on key performance indicators (KPIs).

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• A background in mechanical, electrical, or systems engineering
• Experience in fleet maintenance, ideally within rail or tram environments.
• Strong problem-solving skills and a proactive approach to technical challenges.
• Excellent communication skills and the ability to work collaboratively.
• Knowledge of safety standards and change control processes in engineering environments.

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career.

You’ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award-winning learning
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

What we offer

We offer a highly competitive remuneration package, 25 days annual leave, plus bank holidays, with the opportunity to buy or sell holiday. Contributed healthcare, life assurance, an excellent company-contributed pension scheme, and a wide range of flexible benefits that you can tailor to suit your lifestyle.

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive, and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

Equal opportunity statement:

Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.

As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.