Concierge / Front of House Receptionist
Hours: Monday to Friday, 08:00 – 18:00 (excluding bank holidays) Do you hold a valid SIA licence and enjoy providing a professional and welcoming service? Our client is looking for a polished and approachable Front of House Concierge to be the first point of contact in a busy multi-tenanted building. This role combines excellent customer service with key security responsibilities. You’ll be the go-to person for tenants, visitors, contractors, and couriers, ensuring the building runs smoothly and safely every day. What you’ll be doing: * Acting as the main onsite contact, working closely with the external client. * Providing a professional and friendly reception/concierge service. * Carrying out regular patrols to ensure safety and security. * Responding to fire alarms and handling day-to-day building issues. * Coordinating contractor access and assisting with onsite requirements. * Greeting visitors and managing courier deliveries. * Reporting maintenance issues and supporting tenants with minor queries. * Ordering and managing consumables for the cleaning team. What we’re looking for: * Valid SIA Licence (essential). * Confident, professional, and approachable manner. * Excellent communication and organisational skills. * Calm and proactive attitude when dealing with incidents. * Previous concierge, reception, or customer service experience is an advantage. As Front of House Concierge Receptionist you’ll play a central role in the daily running of a prestigious site, combining people-facing service with building security. The suitable candidate will be able to commute comfortably to central London and be professional, reliable, and take pride in creating a safe and welcoming environment
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