Sales Engineer

Global Payments, Inc.
London
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Global Payments is a leading provider of electronic payment services to merchants around the world, operating and providing localized solutions in 54 countries. Sales Engineering is a key part of the company's worldwide ecommerce, in-person, and omnichannel sales efforts and the group partners in the sales process by providing technical pre and post sales consultation to our clients and partners.

As a Sales Engineer at Global Payments, your role is pivotal in bridging technical solutions with customer needs. Collaborating closely with the Sales Team, you'll leverage your expertise to understand and address client requirements. Through product demonstrations and presentations, you'll guide prospects through the capabilities of our offerings. Your role ensures seamless implementation, fostering customer satisfaction and driving successful sales outcomes.

Our Sales Engineering Team works directly with our sales teams and with clients and partners to technically evaluate needs, propose internal and in some cases partner-sourced solutions, and provide all technical consulting through the full sales cycle. Our Sales Engineers are client facing solution architects and have the right mix of payment experience, technical expertise and sales acumen to differentiate our products and services from the competition.

DUTIES AND RESPONSIBILITIES
  • Collaborate with Internal and External Stakeholders across time zones and geographies
  • Manage resources for Sales Engineering Calls
  • Ensure a quick turnaround in accommodating Sales Engineering Requests from our sales & partner organizations.
  • Responsible for providing the sales team with the necessary technical expertise to enable them to sell our products.
  • Identify enhancements and prioritize features and corresponding justification in collaboration with our Product Team.
  • Provide consultative support to key internal/external stakeholders and become a key evangelist of the product.
  • Perform Technical Discoveries with Partners and Customers as needed by sales and deliver feedback to Product Management Organization if necessary.
  • Stay up-to-date with Product knowledge to be a Subject Matter Expert on our Products and capabilities
  • Map customer requirements to our product offerings
  • Accelerate opportunities through the funnel by providing solutions through the presales process.
  • Help sell our solutions through compelling software demonstrations for partners, prospects, and clients.
  • Deliver custom product demonstrations that focus on the customer's key business drivers.
  • Support the sales effort by contributing to answering RFPs
  • Acquire end-user feedback and product ideas for feedback on product development.
  • Collaborate cross-functionally across sales, marketing, implementation, and product development- Share feedback & gather updates on the latest product/feature enhancements & releases.
  • Architect solutions which address client and partner needs through the implementation of our payment gateway and acquiring services
  • Maintain expertise in all ecommerce, in-person, and omnichannel payment and acquiring solutions
  • Define and articulate technical best practices to clients and partners
  • Partner with sales team to acquire new clients and up-sell / cross-sell existing clients
  • Articulate and demonstrate how our solutions meet client and partner needs and requirements
  • Provide technical expertise and guidance throughout the sales cycle to drive opportunities to close
  • Engage with internal teams including Product Management, Product Development, Client Support and Marketing to relay market feedback and provide input into the design of new solutions
  • Periodically Lead internal product training sessions to sales and client-facing teams
  • Periodically participate as a subject matter expert at industry conferences, trade shows, client events and summits
  • Participate in ongoing sales and technical process improvement initiatives within the company
  • This list is not all-inclusive as additional duties may be assigned by the Department Head
COMPETENCIES (KNOWLEDGE / SKILLS or ABILITIES / BEHAVIOUR)
  • Confident speaker with ability to present, interact, and connect with executives, engineers and other technical contacts
  • Natural ability to understand and articulate complex concepts in a clear and concise manner
  • Must be a great team player
  • Must be familiar with API Integrations including JSON Restful Web Services, et al
  • Ability to develop and articulate client requirements and to architect technical solutions that satisfy those requirements
  • Strong personal desire to improve and expand general technical and industry-related knowledge
  • Strong knowledge of industry leading ecommerce payment solutions
  • Excellent verbal and communication skills
  • Excellent analytical and problem solving skills
  • Excellent self-investigation, research, and troubleshooting skills
QUALIFICATIONS
  • 5+ years of technical experience, at least 3 of which are within the payment industry
  • Strong experience in the technical aspects of ecommerce, mobile and/or POS
  • Technical background or related discipline (or equivalent experience)
  • Strong experience in learning and explaining integrations to payment systems, including navigating platform and card brand specifications
  • Ability to travel up to 35% to meet with Client Prospects and/or Team Members
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].
Posted 2025-06-15

Recommended Jobs

Personal Trainer - Gymbox Ealing

Love Recruitment
London

Personal Trainer - Gymbox Ealing Self-employed PT opportunity  Provide next-level training experiences across the capital at London’s OG challenger gym. Ready to set the bar for your car...

View Details
Posted 2025-06-04

Hollister - Key Lead, Regent Street

Hollister Co. Stores
London

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifesty...

View Details
Posted 2025-06-08

Senior Geo Environmental Consultant

RPS Group Limited
London

Senior Geo Environmental Consultant We are looking for a Senior Environmental Consultant (Contaminated Land) to join our Environmental Compliance and Ground Engineering Team in London. RPS pro...

View Details
Posted 2025-06-11

PURCHASING COORDINATOR

Harrison Pursey
London

This fast expanding, successful and super-cool restaurant group are looking for a Purchasing Coordinator to join their busy FF&E team, supporting Procurement and Logistics across projects throughout t...

View Details
Posted 2025-05-22

Religious Education Teacher | Haringey | Outstanding...

Perham Education Partnership
London

A thoughtful and engaging Religious Education Teacher is required to join an Outstanding Mixed school in Haringey. The successful candidate will guide students across Key Stages 3 and 4 to explore di...

View Details
Posted 2025-05-25

Private Client Tax - Senior Manager - Top 30 Firm

Pro-Recruitment Group
London

Private Client Senior Manager London / Hybrid Superb opportunity to build a career with a high-quality London Private Client team, offering the potential to progress to Partnership in a promine...

View Details
Posted 2025-06-15

Legal Counsel - Sanctions Advisor (60% working degree) - temporary for 6 months

Swiss Re
London

Location: London, GB Are you seeking a meaningful development opportunity? We have an exciting opportunity for a motivated individual to join our Team! Your role will include counseling on trade a...

View Details
Posted 2025-06-15

Lead Clinical Scientist / Cardiac Physiologist for Electrophysiology (EP) - plus 10% uplift of basic

Imperial College Healthcare NHS Trust
London

Fulfil your potential in hospitals that make history: Charing Cross, Hammersmith, St Mary's, Queen Charlotte's & Chelsea and Western Eye. With five world-renowned hospitals, Imperial College He...

View Details
Posted 2025-06-15

Senior Network Engineer

London

Senior Networking Engineer Permanent £70,000 - £80,000 per annum 4 days a week on site in London I am looking for a Senior Networking Engineer to join a thriving IT solutions consultancy offer...

View Details
Posted 2025-06-04

Year 3 Teacher - Notable Primary School in Hackney

Wayman Learning Trust
London

We are seeking a proactive and emotionally intelligent Year 3 Teacher to join a remarkable school in Hackney.  The children are hardworking, caring, inquisitive and imaginative and the staff here a...

View Details
Posted 2025-05-23